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Lowes

Supermarkets and Malls
  • 11 ISSUES RESOLVED
  • 2912 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.0
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 9
  • Friendliness of staff 6
  • Price 4
  • Would rate zero stars if i could 4
  • Product was fine 4

Customers don't like

  • Customer service received45
  • Customer service33
  • Lack of response26
  • Service24
  • Unwilling to help11
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Sears Home Services

Household Services
  • 3 ISSUES RESOLVED
  • 1047 TOTAL REVIEWS
  • $680K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Repairman 4
  • Repairmen informed and friendly 3
  • Sales people were nice 3
  • Technician was friendly 3
  • Worst experience ever 3

Customers don't like

  • Inability to repair19
  • Poor customer service16
  • Customer service14
  • Customer escalation department12
  • No one with athority11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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