PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lowes and ReBath as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lowes
ReBath

Lowes and ReBath Overview

Total reviews
5694
245
Company responses
3
2
Issues resolved
58
3

Lowes and ReBath Consumer Ratings

Rank
70 out of 332 in Supermarkets and Malls category
26 out of 166 in Restoration, Renovation and Remodeling category
Customer service
78 in category
24 in category
Product or Service Quality
74 in category
22 in category
Price Affordability
61 in category
24 in category
Diversity of Products or Services
64 in category
24 in category

Lowes and ReBath Rating Details

Customer service
1.4 (2153 reviews)
1.3 (72 reviews)
Reviewer's quote

...So I have to go Lowes and deal with their awful customer service. There is not one people who actually cares about their job. Maybe its not the best job but it does pay...

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The customer service team only responded to my request to cancel after I contacted the Home Depot. We had already paid $2,562 and we were told that we would only be refunded $1,281. The contract states that we are only responsible for 25% of the material returned, but I was charged for 25% of the...

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Product or Service Quality
1.9 (1689 reviews)
1.6 (57 reviews)
Reviewer's quote

...I went to the Customer Service desk and asked to speak with a manager. The manager did not want to speak to me. They sent the head cashier Stacy over to me...

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My first shower caused a lot of water on the floor, I made a complaint with them and they sent one of their service reps out and he noticed that the bottom door seal wasn’t installed properly and that the glass wasn’t level, he took some pictures of it and said that he would report it when he got...

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Price Affordability
2.6 (1587 reviews)
1.6 (62 reviews)
Reviewer's quote

...The countertop was included in price quote but again I was told that I did not pay for them, and they were not included in the price. So they charged my Lowes Credit Card for the countertop. 8...

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...For this price we received a shower stall and a cabinet with built in sink, and flooring. DThe bathroom is of average size. We chose to keep the existing toilet...

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Diversity of Products or Services
2.5 (1575 reviews)
1.8 (54 reviews)
Reviewer's quote

Found out after purchasing an extended warranty that I cannot get reimbursed for emergency services on a broken ice maker reimbursed after paying out of pocket to avoid further grocery loss and therefore I have officially made my final purchase from Lowes. Appliances will be purchased from Home...

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I felt the products that they used were sub-par and for the price we really should have had a much cleaner finished product with much higher quality fixtures but because it took them almost 4 days to complete the job (vs. their 1 day guarantee) it was nice just to get them out of our home. Let's...

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Lowes and ReBath Pros and Cons

Pros
  • Location
  • Product
  • Price
  • Quality of the work performed
  • Install was quick and professional
  • Initial sales presentation
Cons
  • Customer service
  • Customer service received
  • Service
  • Long time to resolve issue
  • Very very bad experience
  • Poor workmanship

Lowes and ReBath Most Positive Reviews

Top rated reviews
5

ok *** lips this is what hapend i went to lowes to by a gas chain saw on the shelf it clearly says gas chain saw so u...

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5

Their product is a little more expensive than a contractor but it has a LIFETIME guarantee on the products AND the insta...

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5

I recently remodeled my bathroom with the PSI in Kissimmee, fl. It was absolutely a smooth sailing experience. The...

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5

My bathroom was just completed today and I had to call the manager, Doreen, to see how I could show my gratitude. She as...

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Lowes and ReBath Most Critical Reviews

Lowest rated reviews
1

Contracted lowes for new roof, installers arrive, start bringing shingles up and I asked where did you get those., they...

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1

Worked for REBATH, and after quitting because I could not make ends meet because their pay structure was ridiculous, I...

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1

PURCHASED A FRIDGE, IT STOPPED WORKING 2 MONTHS LATER! I HAVE GONE THROUGH ALL HOOPS WITH THEM ALONG WITH TERMS AND...

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1

Last year we had rebath come and install two bathrooms and also repaint our bathroom. They offered to install light...

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Lowes and ReBath Latest Reviews

Recent published reviews
3.8

The Company did not respond to the email but did advise during a visit that they could take back the grill and provide...

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1.3

Our bath remodel cost us approximately $18,000.00. For this price we received a shower stall and a cabinet with built in...

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3.2

I know all of you will say, they dont need your business. *** but I need their business. I live in a small racist town i...

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1.5

My first shower caused a lot of water on the floor, I made a complaint with them and they sent one of their service...

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Lowes and ReBath Products and Services

Most reviewed product and services
  • Lowes Customer Care (539 reviews)
  • Lowes Delivery Service (364 reviews)
  • Lowes Manager (306 reviews)
  • Rebath Remodeling (29 reviews)
  • Rebath Bathroom Remodeling (27 reviews)
  • Rebath Shower Installation (18 reviews)