PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pc Richard And Son and Lowes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pc Richard And Son

Pc Richard And Son

Has Verified Representatives
2.3
Lowes

Lowes

2.0
Pc Richard And Son
Lowes

Pc Richard And Son and Lowes Overview

Total reviews 479 5934
Company responses 13 3
Issues resolved 4 61

Pc Richard And Son and Lowes Consumer Ratings

Rank
168 out of 1838 in Appliances and Electronics category
77 out of 345 in Supermarkets and Malls category
Customer service
126 in category
71 in category
Product or Service Quality
103 in category
66 in category
Warranty
77 in category
38 in category
Price Affordability
163 in category
59 in category

Pc Richard And Son and Lowes Rating Details

Customer service
1.9 (123 reviews)
1.4 (2317 reviews)
Reviewer's quote

...4 hour window and then 2 gentlemen came and looked at the unit and said they didn't know they had to cut plexiglass and rudely left and told me to contact customer service. I have called customer service representatives for the past 2 weeks and have spent hours on the phone with incompetent representatives that had no...

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I will NEVER buy another appliance from Lowe's I feel as a customer service gesture, they should include a bonus to the rebate for waiting. If I didn't pay my Lowe's Credit card payment in 8 months I would be charged interest and have it sent to collections. They are using my rebate money to incur...

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Product or Service Quality
2.4 (104 reviews)
1.9 (1814 reviews)
Reviewer's quote

...I have called the Service Center countless times and are disconnected or the phone is not answered. Worst company ever!!!!BE..

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They finally gave me a Courtesy Service Call while they searched for my information. Heres a timeline of their garbage response and zero follow-up:8/27: The first courtesy service tech Lowes sent never showed up. The tech reported back to Lowes that the service ticket was closed, so my Courtesy...

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Warranty
2.5 (96 reviews)
2.1 (1506 reviews)
Reviewer's quote

I took the extended warranty which is not being honored. It's been over 3 weeks and still no one has contacted me to help with this matter I feel I've given them ample time to repair this fridge I demand that this fridge be replaced and that they honor the warranty. I will never use PC richards...

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...I have been in contact with Dana at Lowe's extended warranty and several times with Saginaw Valley. No urgency from them. My complaint as to who is accountable for this delay in approval was met with, it was the other guy's fault...

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Price Affordability
2.9 (94 reviews)
2.6 (1704 reviews)
Reviewer's quote

...We expect when we walk into the showroom to purchase a new fridge that we are able to purchase the same quality/size item for that price. We had price matched the original fridge. I am also expecting to not have to pay for delivery and set up...

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So I get my pack of wire wheels go to register set them down then remembered I wanted to do a price check on a 2 pack of your small propane bottles so I turn around and almost bumped into the same cop to go over by the garden area to get propane. Got my propane got almost to the customer service...

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Pc Richard And Son and Lowes Pros and Cons

Pros
  • Have always been reliablle
  • Discussion at time of purchase
  • Sales person was professional & knowledgeable
  • Location
  • Product
  • Price
Cons
  • Poor customer service
  • Service department
  • Poor poor customer service
  • Customer service
  • Customer service received
  • Service

Pc Richard And Son and Lowes Most Positive Reviews

Top rated reviews
5

Very hard to ascertain what they wanted on a form just to get a form. You have to own a PC to get the form(and a...

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5

ok *** lips this is what hapend i went to lowes to by a gas chain saw on the shelf it clearly says gas chain saw so u...

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5

It is always a pleasure working with Raymond Mack at the College Point Store. We purchased a stacking Fridgidaire...

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5

I recently remodeled my bathroom with the PSI in Kissimmee, fl. It was absolutely a smooth sailing experience. The...

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Pc Richard And Son and Lowes Most Critical Reviews

Lowest rated reviews
1

Having the most horrible service from PC Richards EVER!!!!!! On 10/14 I called for service on a dishwasher under...

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1

Contracted lowes for new roof, installers arrive, start bringing shingles up and I asked where did you get those., they...

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1

Stopped in the store in Greenvale and the service was horrible. The sales people don't cate who waits and pick and...

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1

PURCHASED A FRIDGE, IT STOPPED WORKING 2 MONTHS LATER! I HAVE GONE THROUGH ALL HOOPS WITH THEM ALONG WITH TERMS AND...

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Pc Richard And Son and Lowes Latest Reviews

Recent published reviews
2.3

We have most unfortunately purchased all our kitchen and laundry appliances with this company and EVERY SINGLE ONE OF...

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1

My GE Stacked Washer stopped working on 8/25 and I initiated a series of useless calls with Lowes.
First of all, Lowes lo...

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1

I've been a customer of PC richards for over 25 years but customer loyalty means nothing I purchase a Samsung 4 door...

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2.5

My wife and I recently purchased flooring and hired Lowes for the install. A consultant came and measured our home and t...

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Pc Richard And Son and Lowes Products and Services

Most reviewed product and services
  • Pc Richard And Son Refrigerator Repair (10 reviews)
  • Pc Richard And Son Sales Representative (10 reviews)
  • Pc Richard And Son Manager (9 reviews)
  • Lowes Delivery Service (372 reviews)
  • Lowes Manager (308 reviews)
  • Lowes Installation (239 reviews)