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Lowes

Supermarkets and Malls
  • 29 ISSUES RESOLVED
  • 3818 TOTAL REVIEWS
  • $2.4M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.1
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 10
  • Price 8
  • Would rate zero stars if i could 6
  • Location 6
  • Friendliness of staff 6

Customers don't like

  • Customer service88
  • Customer service received30
  • Service12
  • Lack of response10
  • Incompetent staff6
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PC Richard and Son

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 370 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $988 AVERAGE LOSS
2.4
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Excellent 2
  • Service technician his name was tom 1
  • Service technician his name was tom 1
  • Mark silver sales 1
  • Discussion at time of sale 1

Customers don't like

  • Poor customer service9
  • Unprofessional technicians2
  • Service department2
  • Sales people either being ignorant or deliberately lying to me2
  • Poor poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1409452

Night and day! PC Richard and Son has a far more pleasant and knowledgeable sales staff.

I've done business with them several times.

Lowe's has lost the sales of the remaining appliances in my kitchen and they've lost my daughter-in-law's new kitchen.

Stop sending me BS emails and either do something to make up for your indescribably poor, poor, poor customer service or continue to lose more business.

I can assure you, I have a long list of people with the (same) complaints. Disgusting!