PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lowes and Pc Richard And Son as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lowes
Pc Richard And Son

Lowes and Pc Richard And Son Overview

Total reviews
5688
464
Company responses
3
0
Issues resolved
58
4

Lowes and Pc Richard And Son Consumer Ratings

Rank
70 out of 332 in Supermarkets and Malls category
163 out of 1792 in Appliances and Electronics category
Customer service
78 in category
127 in category
Product or Service Quality
74 in category
91 in category
Website
52 in category
121 in category
Price Affordability
60 in category
122 in category

Lowes and Pc Richard And Son Rating Details

Customer service
1.4 (2148 reviews)
1.9 (113 reviews)
Reviewer's quote

...I went to the Customer Service desk and asked to speak with a manager. The manager did not want to speak to me. They sent the head cashier Stacy over to me...

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...They still wont replace it! I bought a Samsung washer at Home Depot and there as a problem with it , Home Depot replaced it the next week! Dont ever buy anything from pc Richards there customer service is the worst!!!..

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Product or Service Quality
1.9 (1686 reviews)
2.5 (96 reviews)
Reviewer's quote

...In addition, Lowes corporate has created a structure to insulate themselves from providing any customer service. You literally can't get anyone on the phone, especially at corporate. Based on the CEO's track record with JC Penney going out of business I can see Lowes is not far behind...

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On Tuesday, May 19th I called to schedule service on my refrigerator which was running too hot and it was still covered under my extended service protection plan. The next day a technician evaluated the repair and stated that this was a major repair(gas leak) and needed another technician to fix...

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Website
2.4 (1650 reviews)
2.8 (85 reviews)
Reviewer's quote

Your website shows 4 in stock at all locations of item Flex Seal Paste 48oz. White. After an assoc...

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...Be truthful and honest on your website and in person and you will achieve your goals. We all worked extremely hard for our money, but to get SCAMMED is so rude, crude and indecent. I wonder how these owners and their staff actually sleep at night..

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Price Affordability
2.6 (1584 reviews)
3 (87 reviews)
Reviewer's quote

...The countertop was included in price quote but again I was told that I did not pay for them, and they were not included in the price. So they charged my Lowes Credit Card for the countertop. 8...

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...We expect when we walk into the showroom to purchase a new fridge that we are able to purchase the same quality/size item for that price. We had price matched the original fridge. I am also expecting to not have to pay for delivery and set up...

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Lowes and Pc Richard And Son Pros and Cons

Pros
  • Location
  • Product
  • Price
  • Discussion at time of purchase
  • Have always been reliablle
  • Good prices
Cons
  • Customer service
  • Customer service received
  • Service
  • Poor customer service
  • Service department
  • Poor poor customer service

Lowes and Pc Richard And Son Most Positive Reviews

Top rated reviews
5

ok *** lips this is what hapend i went to lowes to by a gas chain saw on the shelf it clearly says gas chain saw so u...

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5

Very hard to ascertain what they wanted on a form just to get a form. You have to own a PC to get the form(and a...

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5

I recently remodeled my bathroom with the PSI in Kissimmee, fl. It was absolutely a smooth sailing experience. The...

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5

It is always a pleasure working with Raymond Mack at the College Point Store. We purchased a stacking Fridgidaire...

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Lowes and Pc Richard And Son Most Critical Reviews

Lowest rated reviews
1

Contracted lowes for new roof, installers arrive, start bringing shingles up and I asked where did you get those., they...

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1

Having the most horrible service from PC Richards EVER!!!!!! On 10/14 I called for service on a dishwasher under...

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1

PURCHASED A FRIDGE, IT STOPPED WORKING 2 MONTHS LATER! I HAVE GONE THROUGH ALL HOOPS WITH THEM ALONG WITH TERMS AND...

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1

Stopped in the store in Greenvale and the service was horrible. The sales people don't cate who waits and pick and...

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Lowes and Pc Richard And Son Latest Reviews

Recent published reviews
1

Even with shelves empty you cannot get down any Asile empty carts everywhere

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No votes

I will never buy from your company again... since DEC. 2019 I purchased a wall oven and as of today 8/6/20 I have not re...

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1.9

I purchased a 6ft. Board on Board fence (partial) and 6ft. wire with board fencing (partial). The contractor did a crap...

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3

Will never deal with this company ever again. Placed order online was told that order would be received in a few days,...

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Lowes and Pc Richard And Son Products and Services

Most reviewed product and services
  • Lowes Customer Care (539 reviews)
  • Lowes Delivery Service (364 reviews)
  • Lowes Manager (306 reviews)
  • Pc Richard And Son Customer Care (33 reviews)
  • Pc Richard And Son Sales Representative (10 reviews)
  • Pc Richard And Son Manager (9 reviews)