PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lowes and Pacific Sales as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lowes
Pacific Sales

Lowes and Pacific Sales Overview

Total reviews 5936 79
Company responses 3 0
Issues resolved 61 0

Lowes and Pacific Sales Consumer Ratings

Rank
77 out of 345 in Supermarkets and Malls category
281 out of 1841 in Appliances and Electronics category
Customer service
71 in category
No votes
Product or Service Quality
67 in category
No votes
Website
52 in category
No votes
Price Affordability
59 in category
No votes

Lowes and Pacific Sales Rating Details

Customer service
1.4 (2318 reviews)
No votes
Reviewer's quote

Ken at the appliance desk in Poughkeepsie is worse customer service associate at this location I have dealt with. He gets annoyed when asking questions about appliances, likely because he cant answer questions. When trying to order an appliance he said he couldnt help me and sent me to a...

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No customer service. I like to speak with manager. Thank you..

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Product or Service Quality
1.9 (1814 reviews)
No votes
Reviewer's quote

They finally gave me a Courtesy Service Call while they searched for my information. Heres a timeline of their garbage response and zero follow-up:8/27: The first courtesy service tech Lowes sent never showed up. The tech reported back to Lowes that the service ticket was closed, so my Courtesy...

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My wife and I are very unhappy with the delivery service crew - very unprofessional. We placed an order back in April 2019 for a newly built house. Delivery today was bad...

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Website
2.3 (1772 reviews)
No votes
Reviewer's quote

...after a couple more weeks never received it and I called again, they said they changed systems and I would have to file again, I filed on July 3,2020, the website says once in processing you should receive your rebate in 6 to 8 weeks. Ive called several times and they keep telling me its in processing 3 weeks ago I called again and they said I would receive it within a week. I have yet to receive my...

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Refund, worst reimbursement ever, paid with cash and now Im getting a check!! I was never told this or your website doesnt state that information!..

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Price Affordability
2.6 (1704 reviews)
No votes
Reviewer's quote

So I get my pack of wire wheels go to register set them down then remembered I wanted to do a price check on a 2 pack of your small propane bottles so I turn around and almost bumped into the same cop to go over by the garden area to get propane. Got my propane got almost to the customer service...

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Peter was wonderful and scheduled a repair appt for me

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Lowes and Pacific Sales Pros and Cons

Pros
  • Location
  • Product
  • Price
  • Sales price
  • I love my washer
  • Dave the manager
Cons
  • Customer service
  • Customer service received
  • Service
  • Customer service
  • Warranty
  • Delivery

Lowes and Pacific Sales Most Positive Reviews

Top rated reviews
5

ok *** lips this is what hapend i went to lowes to by a gas chain saw on the shelf it clearly says gas chain saw so u...

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5

My Wife and I was in the market for a new dishwasher for our vacation home, so we stopped by Best Buys, San Bernardino,...

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5

I recently remodeled my bathroom with the PSI in Kissimmee, fl. It was absolutely a smooth sailing experience. The...

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5

Error code c31 for samsung oven. I called Pacific Sales to report this problem under the extended warranty. The...

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Lowes and Pacific Sales Most Critical Reviews

Lowest rated reviews
1

Contracted lowes for new roof, installers arrive, start bringing shingles up and I asked where did you get those., they...

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1

Awful corrupt customer service. They ripped me off. Do not buy from them especially the extended warranty. Buy from...

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1

PURCHASED A FRIDGE, IT STOPPED WORKING 2 MONTHS LATER! I HAVE GONE THROUGH ALL HOOPS WITH THEM ALONG WITH TERMS AND...

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1

I was supposed to have my dishwasher installed a couple of weeks ago, but couldn't have it done because they couldn't...

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Lowes and Pacific Sales Latest Reviews

Recent published reviews
1

Still waiting on a rebate! Going on 8 months ! Called several times and the same old saying!!! We're working on it!!...

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1

Refund, worst reimbursement ever, paid with cash and now Im getting a check!! I was never told this or your website...

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3.4

Ken at the appliance desk in Poughkeepsie is worse customer service associate at this location I have dealt with. He...

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No votes

I have been trying to reach someone at the Annappolis BestBuy store every day for 7 days now and have never even got...

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Lowes and Pacific Sales Products and Services

Most reviewed product and services
  • Lowes Delivery Service (372 reviews)
  • Lowes Manager (308 reviews)
  • Lowes Installation (239 reviews)
  • Pacific Sales Refrigerator Warranty (5 reviews)
  • Pacific Sales Washing Machine Warranty (3 reviews)
  • Pacific Sales Exhaust Hood Installation (2 reviews)