PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Northern Tool And Equipment and Lowes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Northern Tool And Equipment
Lowes

Northern Tool And Equipment and Lowes Overview

Total reviews 283 5837
Company responses 0 3
Issues resolved 4 60

Northern Tool And Equipment and Lowes Consumer Ratings

Rank
124 out of 939 in Equipment category
75 out of 334 in Supermarkets and Malls category
Customer service
116 in category
78 in category
Website
85 in category
51 in category
Price Affordability
129 in category
63 in category
Product or Service Quality
64 in category
73 in category

Northern Tool And Equipment and Lowes Rating Details

Customer service
1.4 (112 reviews)
1.4 (2247 reviews)
Reviewer's quote

...Horrible horrible company customer service..

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95 on my account, so where is the I get on their website to chat with customer service and tell them of the problem and am told they were out of some items and they had to cancel the order and resubmit it and the charges would fall off once I pick the order ok. Okay, so I get the email that my...

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Website
2.7 (94 reviews)
2.4 (1722 reviews)
Reviewer's quote

Called customer service 7/3 as no shipping info is available on website was told it had shipped. Called again on 7/10, once again because no way to get info from website and the "helpful" chat window isn't working - was told it was delayed but I would be billed when it shipped and tracking info...

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Your website shows 4 in stock at all locations of item Flex Seal Paste 48oz. White. After an assoc...

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Price Affordability
2.7 (86 reviews)
2.6 (1660 reviews)
Reviewer's quote

I also called about the 110% price match policy. The rebate program is a terrible idea. A low price would get me to buy...

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...They had to give me a similar one for the same price. I lose a customer. bad service...

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Product or Service Quality
2.1 (84 reviews)
1.9 (1763 reviews)
Reviewer's quote

...for someone to answer !!!! They must only have one person working in Customer service..

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...We were given the customer service number was that they would be the ones to reverse the policy. We speaking with customer who was also rude would Not do anything. We are long time customer and after this incident we never shop in your stores...

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Northern Tool And Equipment and Lowes Pros and Cons

Pros
  • Wide variety of products
  • Wide range of quality products
  • Variety
  • Location
  • Product
  • Price
Cons
  • Customer service
  • Employee lack of concern
  • Shipping process
  • Customer service
  • Customer service received
  • Service

Northern Tool And Equipment and Lowes Most Positive Reviews

Top rated reviews
5

I bought hey Goodyear air hose from Northern to two of them almost a year ago and both of them busted from the inside...

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5

ok *** lips this is what hapend i went to lowes to by a gas chain saw on the shelf it clearly says gas chain saw so u...

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5

I purchased some pressure washer equipment in your N Ft Myers store and the cashier Michelle was extremely pleasant and...

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5

I recently remodeled my bathroom with the PSI in Kissimmee, fl. It was absolutely a smooth sailing experience. The...

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Northern Tool And Equipment and Lowes Most Critical Reviews

Lowest rated reviews
1

Ordered a heavy equipment and paid extra for the liftgate feature as delivery truck drivers are not responsible for unlo...

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1

Contracted lowes for new roof, installers arrive, start bringing shingles up and I asked where did you get those., they...

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1

I ordered a pickup crane online from Northern-Tool.. After 6 weeks of being told by the company it had arrived at the...

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1

PURCHASED A FRIDGE, IT STOPPED WORKING 2 MONTHS LATER! I HAVE GONE THROUGH ALL HOOPS WITH THEM ALONG WITH TERMS AND...

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Northern Tool And Equipment and Lowes Latest Reviews

Recent published reviews
1.2

They will not respond! Have called, transferred, they've disconnected me over and over. They will not respond to email...

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1.5

. I placed an order at Lowes in Kanawha City WV on 9/25/15 for 973.95. My card was billed for the 973.95 and then my...

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1

The switch fell apart after minimal home use. Just flat went to pieces just by turning it on. It is a wasted piece of...

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1.8

very bad service I asked for two recliner chairs and they canceled. the customer is supposed to be right. They had to...

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Northern Tool And Equipment and Lowes Products and Services

Most reviewed product and services
  • Northern Tool And Equipment Customer Care (34 reviews)
  • Northern Tool And Equipment Shipping Service (33 reviews)
  • Northern Tool And Equipment Pressure Washer (16 reviews)
  • Lowes Customer Care (553 reviews)
  • Lowes Delivery Service (371 reviews)
  • Lowes Manager (308 reviews)