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Lowes

Supermarkets and Malls
  • 34 ISSUES RESOLVED
  • 3915 TOTAL REVIEWS
  • $2.5M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.0
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 10
  • Price 8
  • Would rate zero stars if i could 6
  • Location 6
  • Friendliness of staff 6

Customers don't like

  • Customer service90
  • Customer service received30
  • Service12
  • Lack of response10
  • How they have handled this situation7
Delete
  • 3 ISSUES RESOLVED
  • 249 TOTAL REVIEWS
  • $66.1K CLAIMED LOSSES
  • $751 AVERAGE LOSS
1.9
Customer service
Staff
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Wide range of quality products 3
  • Variety 3
  • Wide variety of products 2
  • Quick customer service response 2
  • Terri the phone customer service rep was very helpful and nice 1

Customers don't like

  • Customer service16
  • Shipping process3
  • Manager or quality3
  • Employee lack of concern3
  • Store return not allowed2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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