PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lowes and Northern Tool And Equipment as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lowes
Northern Tool And Equipment

Lowes and Northern Tool And Equipment Overview

Total reviews
4987
270
Company responses
3
0
Issues resolved
50
4

Lowes was first mentioned on PissedConsumer on Jul 6, 2007 and since then this brand received 4987 reviews. It is 4717 reviews more than Northern Tool And Equipment received since Jul 13, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Lowes customer support team and Northern Tool And Equipment customer service.

Lowes and Northern Tool And Equipment Consumer Ratings

Rank
61 out of 482 in Supermarkets and Malls category
106 out of 1546 in Equipment category
Customer service
68 in category
103 in category
Staff
53 in category
82 in category
Product or Service Quality
62 in category
53 in category

Lowes and Northern Tool And Equipment Rating Details

Customer service
1.4 (1744 reviews)
1.4 (104 reviews)
Reviewer's quote

Every time I deal with Lowes in Monroe Michigan, they get nothing right! It is the worse store for customer service. Today the sales associate tried to tell me they don't sell a certain brand. They did sell the brand, the associates need more training at Lowes inb Monroe Mi...

jeff g

Customer service was notified about the missing pieces on July 2nd. Zero response when I called over and over for an update and notification that they received my pictures. Finally after 15 phone calls and a complaint to the president of the company they called me back on July 11th and told me the...

Maynard J
Staff
1.7 (1548 reviews)
1.9 (83 reviews)
Reviewer's quote

The staff in customer service and the appliance department said that since the Washer and Dryer were not in stock that I should not get the order credited off of my BMO Credit Card because the would mess up the order and delivery of the appliances, to wait until the two appliance were delivered and...

Larry D

...The staff in the Lewisville, TX store would not even look at it..

PissedConsumer1090019
Product or Service Quality
1.9 (1359 reviews)
2.1 (79 reviews)
Reviewer's quote

...I called customer service and they told me they could merely escalate the situation to the rebate center because its a 3rd party and not Lowes. How are you supposed to resolve the rebate issues with the company if you cant even reach a person to do it?..

PissedConsumer1754631

...Perhaps they knowingly sell defective product. ..

Scott S

Lowes and Northern Tool And Equipment Pros and Cons

Pros
  • Product
  • Price
  • Location
  • Wide range of quality products
  • Variety
  • Wide variety of products
Cons
  • Customer service
  • Customer service received
  • Service
  • Customer service
  • Employee lack of concern
  • Shipping process

Lowes and Northern Tool And Equipment Most Positive Reviews

Top rated reviews
5

ok *** lips this is what hapend i went to lowes to by a gas chain saw on the shelf it clearly says gas chain saw so u...

5

I bought hey Goodyear air hose from Northern to two of them almost a year ago and both of them busted from the inside...

Lowes and Northern Tool And Equipment Most Critical Reviews

Lowest rated reviews
1

Contracted lowes for new roof, installers arrive, start bringing shingles up and I asked where did you get those., they...

1

Ordered a heavy equipment and paid extra for the liftgate feature as delivery truck drivers are not responsible for unlo...

Lowes and Northern Tool And Equipment Latest Reviews

Recent published reviews
1

The refrigerator was delivery to my house and the men stated they could not install it. Then took it back to the store.

Read all 4987 reviews

When I received my new compressor It was damaged in transit. Called YRC freight they are to busy to take your call

Read all 270 reviews

Lowes and Northern Tool And Equipment Products and Services

Most reviewed product and services
  • Lowes Customer Care (484 reviews)
  • Lowes Delivery Service (341 reviews)
  • Lowes Manager (298 reviews)
  • Northern Tool And Equipment Customer Care (34 reviews)
  • Northern Tool And Equipment Shipping Service (32 reviews)
  • Northern Tool And Equipment Pressure Washer (16 reviews)