PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lowes and Northern Tool And Equipment as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lowes
Northern Tool And Equipment

Lowes and Northern Tool And Equipment Overview

Total reviews 6019 284
Company responses 3 0
Issues resolved 62 4

Lowes and Northern Tool And Equipment Consumer Ratings

Rank
82 out of 349 in Supermarkets and Malls category
123 out of 958 in Equipment category
Customer service
76 in category
118 in category
Product or Service Quality
76 in category
64 in category
Website
58 in category
79 in category
Price Affordability
66 in category
121 in category

Lowes and Northern Tool And Equipment Rating Details

Customer service
1.4 (2360 reviews)
1.4 (113 reviews)
Reviewer's quote

...Customer Service is completely useless! It appears all this company is good at is taking your money!..

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...Horrible horrible company customer service..

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Product or Service Quality
1.9 (1852 reviews)
2.1 (85 reviews)
Reviewer's quote

...and let this be a lesson to everyone to shop where they Service what they Sell!!!!! and yes. it is under warranty..

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I ordered this product 6/22 not knowing that it wasn't in stock - hate when company's are not up front about that. Called customer service 7/3 as no shipping info is available on website was told it had shipped. Called again on 7/10, once again because no way to get info from website and the...

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Website
2.3 (1801 reviews)
2.7 (95 reviews)
Reviewer's quote

...Very common on website. makes online shopping a real time/energy waster. Causes mistakes from buying wrong items thinking they will do the job needed...

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...I sent an email to customer service as well as filling out a form on their website to see if I could arrange for a return or refund. So far my attempts to contact them have been completely ignored..

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Price Affordability
2.6 (1731 reviews)
2.7 (87 reviews)
Reviewer's quote

So I get my pack of wire wheels go to register set them down then remembered I wanted to do a price check on a 2 pack of your small propane bottles so I turn around and almost bumped into the same cop to go over by the garden area to get propane. Got my propane got almost to the customer service...

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I also called about the 110% price match policy. The rebate program is a terrible idea. A low price would get me to buy...

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Lowes and Northern Tool And Equipment Pros and Cons

Pros
  • Location
  • Product
  • Price
  • Wide variety of products
  • Wide range of quality products
  • Variety
Cons
  • Customer service
  • Customer service received
  • Service
  • Customer service
  • Employee lack of concern
  • Shipping process

Lowes and Northern Tool And Equipment Most Positive Reviews

Top rated reviews
5

ok *** lips this is what hapend i went to lowes to by a gas chain saw on the shelf it clearly says gas chain saw so u...

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5

I bought hey Goodyear air hose from Northern to two of them almost a year ago and both of them busted from the inside...

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5

I recently remodeled my bathroom with the PSI in Kissimmee, fl. It was absolutely a smooth sailing experience. The...

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5

I purchased some pressure washer equipment in your N Ft Myers store and the cashier Michelle was extremely pleasant and...

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Lowes and Northern Tool And Equipment Most Critical Reviews

Lowest rated reviews
1

Contracted lowes for new roof, installers arrive, start bringing shingles up and I asked where did you get those., they...

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1

Ordered a heavy equipment and paid extra for the liftgate feature as delivery truck drivers are not responsible for unlo...

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1

PURCHASED A FRIDGE, IT STOPPED WORKING 2 MONTHS LATER! I HAVE GONE THROUGH ALL HOOPS WITH THEM ALONG WITH TERMS AND...

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1

I ordered a pickup crane online from Northern-Tool.. After 6 weeks of being told by the company it had arrived at the...

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Lowes and Northern Tool And Equipment Latest Reviews

Recent published reviews
No votes

Purchased a washer and dryer and delivery was scheduled between 12-4. Its 9:14 pm and been given the run around on the...

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1

I ordered a Band Saw for over 800.00 from Northern Tool with an estimated delivery date of 5 to 7 business days. After...

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No votes

I wasnt able to talk to anybody or get any response

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1.2

They will not respond! Have called, transferred, they've disconnected me over and over. They will not respond to email...

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Lowes and Northern Tool And Equipment Products and Services

Most reviewed product and services
  • Lowes Delivery Service (373 reviews)
  • Lowes Manager (308 reviews)
  • Lowes Installation (246 reviews)
  • Northern Tool And Equipment Shipping Service (33 reviews)
  • Northern Tool And Equipment Pressure Washer (17 reviews)
  • Northern Tool And Equipment Cashier (2 reviews)