Menards vs Lowes
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Menards
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- 11 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 2165 TOTAL REVIEWS
Rank
36 out of 604
in Supermarkets and Malls category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS836
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SUCCESSFUL81%
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AVG CALL DURATION02:04
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ISSUES RESOLVED14%
Top Products and Services
Lowes
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- 42 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 4537 TOTAL REVIEWS
Rank
58 out of 604
in Supermarkets and Malls category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS65
-
SUCCESSFUL66%
-
AVG CALL DURATION04:32
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ISSUES RESOLVED23%
Top Products and Services
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Top Rated Menards Reviews
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Menards Truck Rental Scam
On Sept. 21st, 2013 @ 4pm I rented a truck from Menards to pick up siding that I had special ordered. I went to the store to pick it up and I also pur...
Menards - Door Lock Tru -Bolt
I recently bought a keyless entry Lockset. Had a new door installed..and put this. New Touch Pad entry
Tru-Bolt lock set on. The lock now longer w...
I recently bought a keyless entry Lockset. Had a new door installed..and put this. New Touch Pad entry
Tru-Bolt lock set on. The lock now longer w...
Menards - Your discontinuing of military discounts.
Much to my dismay and disatisfaction, when shopping at your store in carpentersville, il on November 30, 2011, I find that menards discontinued mili...
Menards - More Pissed
I purchased a chest freezer on 3/2/13. On 5/4/13 I discovered the freezer was not working and I had lost all the foods that were in it. Later I...
Menards - Processing fee for online ordering???
I am surprised when I tried to place an online order with Menards website for $92 just now. Upon check out, they tacked on a $2.80 processing fee, for...
Menards new "minute key" machine is a lemon
Last weekend I was at the Menards store on Clyborn Ave in the lincoln park area of Chicago and requested to have a Key copied. Apparently they...
Crazy menards price adjustment policies
Today I was at the local menards store browsing in the plumbing area and I noticed the exact same model 50 gallon natural gas water heater on sale...
Menards - Worst customer service I’ve ever experienced
Worst customer service I’ve ever experienced! After 30 minutes of trying to hunt down a phone number for some sort of customer support, I was able to...
Top Rated Lowes Reviews
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Lowes tile flooring rip-off attempt
Lowes flooring installation...BEWARE
Our family decided to install tile flooring in the section of our house that is built on concrete slab. We went t...
Our family decided to install tile flooring in the section of our house that is built on concrete slab. We went t...
Legal Action against Lowes - A Real ‘Catch 22’!
Here’s the thing about Lowes installation contracts. It concerns ‘forced arbitration’. Meaning that if a dispute arises between you and Lowes as the...
Lowes - Deliver Charge
I was looking at buying some blocks and bags of marble chips to a DIY project, I don't own a truck so wanted it delivered. Sales people in the lawn...
Don't do business with Lowes
I paid over $8000 to have Lowes renovate my bathroom. I had to pay in advance! They promised everything--"I'd love my bathroom, it would be done...
Lowes - BUYER BEWARE: Lowe's terrible roof service and their garbage corporate BS
We hired Lowe's to install a new roof on our home. Scheduling was easy. Materials were to be dropped off and the crew would be there in a few days to...
Lowes - Missrepresented price of a store product - Rude and Disrespectful approach of store management
I reciently encountered a sistuation I never had before!
My history includes over 30 years in sales and reciently served as a CAT Petroleum Engine Nati...
My history includes over 30 years in sales and reciently served as a CAT Petroleum Engine Nati...
Lowes - Siding installation
Ordered siding through Lowe’s installation in June of 2016. Also ordered gutters and a deck to be installed. Deck was finally installed beginning of...
Lowes - Lowe’s Need Integrity
In the 4th of Jan 2017 I signed a contract with Lowe’s to remove and haul away 59ft of chain link fencing around driveway. Install 109ft of 4ft chain...
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How do you compare Menards vs Lowes?
We had a Lowe's near us, and I loved it, but it closed, so I now have 3 Menards closer than any Lowe's. Menards has zero customer service, and zero willingess to back up their products or work with customers to make things right.
Store systems or people are poor. At best not knowledgeable or accurate, at worst completely incompetent. It seems Menards puts more effort into anonymously trolling this board than putting any effort toward pleasing their customers.
The blame is placed on the customer for not buying top of the line product or expecting some level of competence out of their staff. Managers are as bad or worse than front line employees
Menard's needs to pay attention to customers needs or they go elsewhere to do they're shopping ...just like i used to mostly shop at the Menard's 169s. and A Highway saint Joseph mo.
but suddenly found myself amputated above knee and now need a scooter to do my shopping and have found that Menard's south doesn't like to provide them ...
they have two but usually only one working and as a rule i cannot shop but ... Lowe's has plenty of them
I have never dealt with a less consumer friendly organization than Menards. Even our government agencies are more consumer relations driven.
Bottom line, do not purchase a product more complicated than a hammer and nails and you should be fine. Fair Warning, if you want something complicated like screws and screwdrivers, you may or may not be “screwed “
Lowe's all the way Minard's sucks at everything they do and does not know how to treat customers
this is total BS.. I am a professional home builder and Menards is the worse ever...
Menard's stinks. Enter one end for carts exit other to pay.
Don't even think to forget receipt while bagging. Don't forget rebate form walking out. Walk in bad weather across parking lot to the enter side. Park on the exit side you have to go across store for cart.
Returns with no receipt- they said only pay 1 cent if no receipt. There sales on many items can be pennies.
Will never go back. They suck!
Menards is better than Lowe’s in every way, but just a suggestion that the latest floor remodel to Menards in my opinion made everything worse
They don't pricematch and their customer service is sub par to Home Depot. Last time I will shop with this deceptive company!
I am currently dealing with Menards for the first and last time. I have never in my life had the misfortune of dealing with such a incompetent business.
They have never sent all of my order.
Part of my order was damaged by them or the shipper and they supposedly have sent replacements which the idiots have shipped to someone in another state! I've never seen anything remotely approaching their level of incompetence.
Menards usually has bigger selection and fairer rates. If they did more contractor installs we would only use them.
I think some of their lumber at Menards (1x and 2 x's) is fairly priced and better than Lowes. I also like the trim selection better.