Menards vs Lowes
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Menards and Lowes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Menards and Lowes Overview
| Total reviews | 3469 | 6208 |
| Company responses | 0 | 3 |
| Issues resolved | 17 | 66 |
Menards and Lowes Consumer Ratings
Menards and Lowes Rating Details
Menards and Lowes Pros and Cons
- Prices
- Rebate programs
- Generally favorable shopping
- Location
- Product
- Price
- Poor customer service
- Rude manager
- Response of local management
- Customer service
- Customer service received
- Service
Menards and Lowes Most Positive Reviews
We got the machine home and within an hour the transmission stuck in reverse and the oil cooler leaks very badly. ...
ok *** lips this is what hapend i went to lowes to by a gas chain saw on the shelf it clearly says gas chain saw so u...
On August 9th I purchased I-Joists. I was told they would take 2 to 3 weeks. Then I received a call they would be the...
I recently remodeled my bathroom with the PSI in Kissimmee, fl. It was absolutely a smooth sailing experience. The...
Menards and Lowes Most Critical Reviews
Ordered and paid for tile for bathroom renovation on Aug 16 with estimated Sept 1 delivery date. Received email on Aug...
Contracted lowes for new roof, installers arrive, start bringing shingles up and I asked where did you get those., they...
On 07/12/2014, Our 501c3 Charity went to Menards and bought a Deck KIT... A KIT is supposed to have all the parts you...
PURCHASED A FRIDGE, IT STOPPED WORKING 2 MONTHS LATER! I HAVE GONE THROUGH ALL HOOPS WITH THEM ALONG WITH TERMS AND...
Menards and Lowes Latest Reviews
So a friend of mine who is Africanj American went ibto the location on Preston Highway Louisville Ky to make a purchase...
Second stop in three days at 2 Lowes. One in Lufkin Texas they had no water. And today 1-25 stopped at my hometown Lowes...
I went to Menards today to pick up my birthday present. It was an insulated tumbler. What a joke! It didn't even come...
2nd time delivery delayed. The store's truck has been in the shop and when I called after the first delivery was not...
Menards and Lowes Products and Services
- Menards Rebate (390 reviews)
- Menards Manager (173 reviews)
- Menards Delivery Service (66 reviews)
- Lowes Delivery Service (373 reviews)
- Lowes Manager (309 reviews)
- Lowes Installation (251 reviews)
I have never dealt with a less consumer friendly organization than Menards. Even our government agencies are more consumer relations driven.
Bottom line, do not purchase a product more complicated than a hammer and nails and you should be fine. Fair Warning, if you want something complicated like screws and screwdrivers, you may or may not be “screwed “
Lowe's all the way Minard's sucks at everything they do and does not know how to treat customers
this is total BS.. I am a professional home builder and Menards is the worse ever...
Menard's stinks. Enter one end for carts exit other to pay.
Don't even think to forget receipt while bagging. Don't forget rebate form walking out. Walk in bad weather across parking lot to the enter side. Park on the exit side you have to go across store for cart.
Returns with no receipt- they said only pay 1 cent if no receipt. There sales on many items can be pennies.
Will never go back. They suck!
How would you compare Menards vs Lowes?
Over the last several weeks Lowe's has been very respectful and has answered questions of the customers. Staff at Menards has been extremely rude and disrespectful.
I feel if you don't want to be at work then you should call off and not take your frustrations out on the customers like the staff at Menards is doing at least some of them.
Product or Service Quality
I have been able to obtain some of the items that I am looking for in Lowe's and the service has been great.
Based on the attitude with some of the staff at Menards I just simply turned away and did not get anything so the service actually sucked.
I have something else to compare
N/A
We had a Lowe's near us, and I loved it, but it closed, so I now have 3 Menards closer than any Lowe's. Menards has zero customer service, and zero willingess to back up their products or work with customers to make things right.
Store systems or people are poor. At best not knowledgeable or accurate, at worst completely incompetent. It seems Menards puts more effort into anonymously trolling this board than putting any effort toward pleasing their customers.
The blame is placed on the customer for not buying top of the line product or expecting some level of competence out of their staff. Managers are as bad or worse than front line employees
I agree, I have received horrible service from Menards.