Menards vs Lowes
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Menards and Lowes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Menards and Lowes Overview
Lowes was first mentioned on PissedConsumer on Jul 6, 2007 and since then this brand received 4996 reviews. It is 2694 reviews more than Menards received since Aug 5, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Menards customer support team and Lowes customer service.
Menards and Lowes Consumer Ratings
According to consumer ratings and reviews, Menards ranks 25 points higher in the Supermarkets and Malls category than Lowes. People gave Menards 1.8 stars for Customer service criterion in Supermarkets and Malls category and it is 74 points higher than the worst rated brand in this category. At the same time, Lowes was rated 1.4 stars for Customer service criterion in this category and it is 44 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Menards has a higher rating than Lowes. Regarding Website criterion, consumers gave Menards 2.6 stars and it is 69% greater than other in category. Lowes however was rated 2.4 stars and it is 61% greater than other in category.
Menards and Lowes Rating Details
Menards and Lowes Pros and Cons
- Prices
- Generally favorable shopping
- Selection
- Product
- Price
- Location
- Poor customer service
- Rude manager
- Response of local management
- Customer service
- Customer service received
- Service
Menards and Lowes Most Positive Reviews
Menards and Lowes Most Critical Reviews
Menards and Lowes Latest Reviews
Menards and Lowes Products and Services
- Menards Rebate (296 reviews)
- Menards Customer Care (227 reviews)
- Menards Manager (165 reviews)
- Lowes Customer Care (484 reviews)
- Lowes Delivery Service (341 reviews)
- Lowes Manager (298 reviews)
this is total BS.. I am a professional home builder and Menards is the worse ever...
Menard's stinks. Enter one end for carts exit other to pay.
Don't even think to forget receipt while bagging. Don't forget rebate form walking out. Walk in bad weather across parking lot to the enter side. Park on the exit side you have to go across store for cart.
Returns with no receipt- they said only pay 1 cent if no receipt. There sales on many items can be pennies.
Will never go back. They suck!
Menards is better than Lowe’s in every way, but just a suggestion that the latest floor remodel to Menards in my opinion made everything worse
They don't pricematch and their customer service is sub par to Home Depot. Last time I will shop with this deceptive company!
How would you compare Menards vs Lowes?
We had a Lowe's near us, and I loved it, but it closed, so I now have 3 Menards closer than any Lowe's. Menards has zero customer service, and zero willingess to back up their products or work with customers to make things right.
Store systems or people are poor. At best not knowledgeable or accurate, at worst completely incompetent. It seems Menards puts more effort into anonymously trolling this board than putting any effort toward pleasing their customers.
The blame is placed on the customer for not buying top of the line product or expecting some level of competence out of their staff. Managers are as bad or worse than front line employees
Menard's needs to pay attention to customers needs or they go elsewhere to do they're shopping ...just like i used to mostly shop at the Menard's 169s. and A Highway saint Joseph mo.
but suddenly found myself amputated above knee and now need a scooter to do my shopping and have found that Menard's south doesn't like to provide them ...
they have two but usually only one working and as a rule i cannot shop but ... Lowe's has plenty of them
I have never dealt with a less consumer friendly organization than Menards. Even our government agencies are more consumer relations driven.
Bottom line, do not purchase a product more complicated than a hammer and nails and you should be fine. Fair Warning, if you want something complicated like screws and screwdrivers, you may or may not be “screwed “