Menards vs Lowes
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Menards and Lowes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Menards and Lowes Overview
Total reviews | 4825 | 7972 |
Company responses | 0 | 3 |
Issues resolved | 36 | 112 |
Menards and Lowes Consumer Ratings
Menards and Lowes Rating Details
Menards and Lowes Pros and Cons
- Prices
- Generally favorable shopping
- Selection
- Location
- Price
- Close by
- Poor customer service
- Customer service
- Rude manager
- Customer service
- Customer service received
- Service
Menards and Lowes Most Positive Reviews
I bought some cabinet hinges at Menards in Forsythe last week and mistakenly picked up 2 different which I didn't...
Plumbers claimed that disposal could only be installed under small sink which is not the sink we use for the...
Menards is the only store I know of that has never made a mistake on a sales price, nor failed to send me a requested...
ok *** lips this is what hapend i went to lowes to by a gas chain saw on the shelf it clearly says gas chain saw so u...
Menards and Lowes Most Critical Reviews
Since I broke 2 bones and couldnt walk, I ordered 8 boards, paying an exorbitant amount for delivery. Only 3 out of 8...
Bosch dishwasher died in 3 years. Called for service to Lowes. Gave serial number and model number. Informed part is...
I ordered 3 pairs of work pants online from Menard's. The next day, my card was charged, and I received a confirmation...
Lowe's and their warranty provider refuse to adhere to the extended warranty that I purchased. I purchased a Samsung...
Menards and Lowes Latest Reviews
POOR NO RESPONSE TO QUESTIONS
LOOK SOME WHER ELSE TO GET CUSTOMER SERVICE AND HELP WITH YOUR QUESTIONS
Lowes wont respond to a damage claim
Worse treatment from an alleged American company
Discrimination against older custome...
I bought a washing machine in stock they brought up to check out on cart we inspected box said to sales associate the...
In February 2024, I received the measurements, a quote for tile then made my payment. Lowes delivered the wrong material...
I have never dealt with a less consumer friendly organization than Menards. Even our government agencies are more consumer relations driven.
Bottom line, do not purchase a product more complicated than a hammer and nails and you should be fine. Fair Warning, if you want something complicated like screws and screwdrivers, you may or may not be “screwed “
Lowe's all the way Minard's sucks at everything they do and does not know how to treat customers
this is total BS.. I am a professional home builder and Menards is the worse ever...
Menard's stinks. Enter one end for carts exit other to pay.
Don't even think to forget receipt while bagging. Don't forget rebate form walking out. Walk in bad weather across parking lot to the enter side. Park on the exit side you have to go across store for cart.
Returns with no receipt- they said only pay 1 cent if no receipt. There sales on many items can be pennies.
Will never go back. They suck!
How would you compare Menards vs Lowes?
Over the last several weeks Lowe's has been very respectful and has answered questions of the customers. Staff at Menards has been extremely rude and disrespectful.
I feel if you don't want to be at work then you should call off and not take your frustrations out on the customers like the staff at Menards is doing at least some of them.
Product or Service Quality
I have been able to obtain some of the items that I am looking for in Lowe's and the service has been great.
Based on the attitude with some of the staff at Menards I just simply turned away and did not get anything so the service actually sucked.
I have something else to compare
N/A
We had a Lowe's near us, and I loved it, but it closed, so I now have 3 Menards closer than any Lowe's. Menards has zero customer service, and zero willingess to back up their products or work with customers to make things right.
Store systems or people are poor. At best not knowledgeable or accurate, at worst completely incompetent. It seems Menards puts more effort into anonymously trolling this board than putting any effort toward pleasing their customers.
The blame is placed on the customer for not buying top of the line product or expecting some level of competence out of their staff. Managers are as bad or worse than front line employees
I agree, I have received horrible service from Menards.