PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Menards and Lowes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Menards
2.4
Lowes
2.2
Menards
Lowes

Menards and Lowes Overview

Total reviews 4825 7972
Company responses 0 3
Issues resolved 36 112

Menards and Lowes Consumer Ratings

Rank
109 out of 533 in Supermarkets and Malls category
135 out of 533 in Supermarkets and Malls category
Customer service
125 in category
151 in category
Product or Service Quality
106 in category
146 in category
Website
112 in category
113 in category
Exchange, Refund and Cancellation Policy
118 in category
122 in category

Menards and Lowes Rating Details

Customer service
1.6
(1712 reviews)
1.4
(3378 reviews)
Reviewer's quote

POOR NO RESPONSE TO QUESTIONS LOOK SOME WHER ELSE TO GET CUSTOMER SERVICE AND HELP WITH YOUR QUESTIONS..

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...It is Friday and its impossible to connect with customer service to find out where my order is..

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Product or Service Quality
2.2
(1439 reviews)
1.9
(2674 reviews)
Reviewer's quote

Recently bought bedroom set and chair from them, wasnt aware of there delivery service, charged 150 dollars was told they had the stuff at the store, driver and helper showed up from a hundred miles away with a UHAUAL truck had to help them unload it and they did not even set up ( Seventy plus...

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...In the meantime Service Pro arrived, however they noticed a slope on the floor. They called their manager that stated until I have foundation leveled they could not do the job. As many people coming into my home no one notice it...

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Website
2.3
(1427 reviews)
2.3
(2549 reviews)
Reviewer's quote

Had trouble with website, information was not loading properly information conflicted itself. Called local store to get clarification on pricing for siding however apparently was put through to their National call center. Told the woman website was not working had questions about the siding was...

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I have been trying to process a claim from Lowes through Sedgwick for well over 2 months via phone, chat, text or their website claims page dedicated to my claim. I have reached out to both Lowes and Sedgwick customer service but can only leave a message but nobody bothers to contact me back....

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Exchange, Refund and Cancellation Policy
2.1
(1392 reviews)
2
(2393 reviews)
Reviewer's quote

...At time of purchase I was under the impression it was either a prepaid gift card, of a refund check. Not either one, just a bar code good for their store. And no good for the online store/...

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Im meeding to pick ulp a complete bathroom remoldel tomorrow and honestly regretting going to my lowes store except i need to take back and exchange the warpped countertop and diahwasher thats junk !!! 4 unnecessary trips . I dont want to walk away from lowes but not leaving many more options . I...

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Menards and Lowes Pros and Cons

Pros
  • Prices
  • Generally favorable shopping
  • Selection
  • Location
  • Price
  • Close by
Cons
  • Poor customer service
  • Customer service
  • Rude manager
  • Customer service
  • Customer service received
  • Service

Menards and Lowes Most Positive Reviews

Top rated reviews
5

I bought some cabinet hinges at Menards in Forsythe last week and mistakenly picked up 2 different which I didn't...

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5

Plumbers claimed that disposal could only be installed under small sink which is not the sink we use for the...

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5

Menards is the only store I know of that has never made a mistake on a sales price, nor failed to send me a requested...

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5

ok *** lips this is what hapend i went to lowes to by a gas chain saw on the shelf it clearly says gas chain saw so u...

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Menards and Lowes Most Critical Reviews

Lowest rated reviews
1

Since I broke 2 bones and couldnt walk, I ordered 8 boards, paying an exorbitant amount for delivery. Only 3 out of 8...

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1

Bosch dishwasher died in 3 years. Called for service to Lowes. Gave serial number and model number. Informed part is...

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1

I ordered 3 pairs of work pants online from Menard's. The next day, my card was charged, and I received a confirmation...

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1

Lowe's and their warranty provider refuse to adhere to the extended warranty that I purchased. I purchased a Samsung...

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Menards and Lowes Latest Reviews

Recent published reviews
2.7

POOR NO RESPONSE TO QUESTIONS
LOOK SOME WHER ELSE TO GET CUSTOMER SERVICE AND HELP WITH YOUR QUESTIONS

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1

Lowes wont respond to a damage claim
Worse treatment from an alleged American company
Discrimination against older custome...

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1

I bought a washing machine in stock they brought up to check out on cart we inspected box said to sales associate the...

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1

In February 2024, I received the measurements, a quote for tile then made my payment. Lowes delivered the wrong material...

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