Lowes vs Menards
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lowes and Menards as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Lowes and Menards Overview
Total reviews | 7972 | 4825 |
Company responses | 3 | 0 |
Issues resolved | 112 | 36 |
Lowes and Menards Consumer Ratings
Lowes and Menards Rating Details
Lowes and Menards Pros and Cons
- Location
- Price
- Close by
- Prices
- Generally favorable shopping
- Selection
- Customer service
- Customer service received
- Service
- Poor customer service
- Customer service
- Rude manager
Lowes and Menards Most Positive Reviews
Plumbers claimed that disposal could only be installed under small sink which is not the sink we use for the...
I bought some cabinet hinges at Menards in Forsythe last week and mistakenly picked up 2 different which I didn't...
ok *** lips this is what hapend i went to lowes to by a gas chain saw on the shelf it clearly says gas chain saw so u...
Menards is the only store I know of that has never made a mistake on a sales price, nor failed to send me a requested...
Lowes and Menards Most Critical Reviews
Spent 1400 dollars remodleng my shop. All.ourchaced withen the date. Submitted it online and 5 weeks later they tell me...
Controller does not work. Cant get any response from customer service.
No one knows how to get in touch with company maki...
delivered wrong grill.ordered garage shelves assembled. came in unopened boxes. sent everything back. time to go to...
I ordered 3 pairs of work pants online from Menard's. The next day, my card was charged, and I received a confirmation...
Lowes and Menards Latest Reviews
Lowes wont respond to a damage claim
Worse treatment from an alleged American company
Discrimination against older custome...
POOR NO RESPONSE TO QUESTIONS
LOOK SOME WHER ELSE TO GET CUSTOMER SERVICE AND HELP WITH YOUR QUESTIONS
In February 2024, I received the measurements, a quote for tile then made my payment. Lowes delivered the wrong material...
I bought a washing machine in stock they brought up to check out on cart we inspected box said to sales associate the...
I have never dealt with a less consumer friendly organization than Menards. Even our government agencies are more consumer relations driven.
Bottom line, do not purchase a product more complicated than a hammer and nails and you should be fine. Fair Warning, if you want something complicated like screws and screwdrivers, you may or may not be “screwed “
Lowe's all the way Minard's sucks at everything they do and does not know how to treat customers
this is total BS.. I am a professional home builder and Menards is the worse ever...
Menard's stinks. Enter one end for carts exit other to pay.
Don't even think to forget receipt while bagging. Don't forget rebate form walking out. Walk in bad weather across parking lot to the enter side. Park on the exit side you have to go across store for cart.
Returns with no receipt- they said only pay 1 cent if no receipt. There sales on many items can be pennies.
Will never go back. They suck!
How would you compare Lowes vs Menards?
Over the last several weeks Lowe's has been very respectful and has answered questions of the customers. Staff at Menards has been extremely rude and disrespectful.
I feel if you don't want to be at work then you should call off and not take your frustrations out on the customers like the staff at Menards is doing at least some of them.
Product or Service Quality
I have been able to obtain some of the items that I am looking for in Lowe's and the service has been great.
Based on the attitude with some of the staff at Menards I just simply turned away and did not get anything so the service actually sucked.
I have something else to compare
N/A
We had a Lowe's near us, and I loved it, but it closed, so I now have 3 Menards closer than any Lowe's. Menards has zero customer service, and zero willingess to back up their products or work with customers to make things right.
Store systems or people are poor. At best not knowledgeable or accurate, at worst completely incompetent. It seems Menards puts more effort into anonymously trolling this board than putting any effort toward pleasing their customers.
The blame is placed on the customer for not buying top of the line product or expecting some level of competence out of their staff. Managers are as bad or worse than front line employees
I agree, I have received horrible service from Menards.