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Lowes

Supermarkets and Malls
  • 24 ISSUES RESOLVED
  • 3506 TOTAL REVIEWS
  • $2M CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.0
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product 10
  • Price 8
  • Friendliness of staff 6
  • Would rate zero stars if i could 5
  • Product was fine 4

Customers don't like

  • Customer service83
  • Customer service received30
  • Service11
  • Lack of response10
  • His total lack of concern for my needs6
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Menards

Supermarkets and Malls
  • 9 ISSUES RESOLVED
  • 1874 TOTAL REVIEWS
  • $880K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.4
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • Prices 9
  • Vast inventory selections 5
  • Generally favorable shopping 5
  • Store size 4
  • Service 4

Customers don't like

  • Poor customer service45
  • Response of local management7
  • Service5
  • Rude manager5
  • Refund policy5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1397416

They don't pricematch and their customer service is sub par to Home Depot. Last time I will shop with this deceptive company!

Anonymous
#1388948

I am currently dealing with Menards for the first and last time.I have never in my life had the misfortune of dealing with such a incompetent business.

They have never sent all of my order.

Part of my order was damaged by them or the shipper and they supposedly have sent replacements which the idiots have shipped to someone in another state!I've never seen anything remotely approaching their level of incompetence.

Anonymous
#1381044

Menards usually has bigger selection and fairer rates. If they did more contractor installs we would only use them.

augie2017
Clinton, Illinois, United States #1319509

I think some of their lumber at Menards (1x and 2 x's) is fairly priced and better than Lowes. I also like the trim selection better.