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Lowes

Supermarkets and Malls
  • 22 ISSUES RESOLVED
  • 3331 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.0
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product 10
  • Price 6
  • Friendliness of staff 6
  • Would rate zero stars if i could 5
  • Product was fine 4

Customers don't like

  • Customer service received30
  • Customer service24
  • Service11
  • Lack of response8
  • Lack of communication5
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Menards

Supermarkets and Malls
  • 8 ISSUES RESOLVED
  • 1796 TOTAL REVIEWS
  • $870K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.4
Customer service
Staff
Website
Diversity of Products or Services
Discounts and Special Offers
  • Prices 9
  • Vast inventory selections 5
  • Generally favorable shopping 5
  • Store size 4
  • Service 4

Customers don't like

  • Poor customer service18
  • Response of local management6
  • Rude manager5
  • Refund policy5
  • Wrong prices charged4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1381044

Menards usually has bigger selection and fairer rates. If they did more contractor installs we would only use them.

augie2017
Clinton, Illinois, United States #1319509

I think some of their lumber at Menards (1x and 2 x's) is fairly priced and better than Lowes. I also like the trim selection better.