PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lowes and Menards as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lowes
Menards

Lowes and Menards Overview

Total reviews 5816 3044
Company responses 3 0
Issues resolved 60 16

Lowes and Menards Consumer Ratings

Rank
75 out of 333 in Supermarkets and Malls category
60 out of 333 in Supermarkets and Malls category
Customer service
78 in category
48 in category
Product or Service Quality
72 in category
48 in category
Website
50 in category
49 in category
Price Affordability
62 in category
43 in category

Lowes and Menards Rating Details

Customer service
1.4 (2238 reviews)
1.7 (969 reviews)
Reviewer's quote

...Called Lowes customer service and was told nothing they could do for me except I had to contact rebate center myself. I think Lowes offers these rebates to get your business and has no intention on offering them. Fraudulent advertising...

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...Their response was nothing they could, that I needed to call customer service. The number they provided is a dead end. No way to talk to a live person...

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Product or Service Quality
1.9 (1756 reviews)
2.2 (804 reviews)
Reviewer's quote

Reason not to fix ur product so take it from me and others who say don't buy a warranty plan if u do u buy at ur own risk and wasting money doing so I was also told Corp office is to good to talk to customers that want to talk to them Cause I called Corp number and someone said u can make a...

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...Good job taking care of customers Menard Very cool store horrible operations and customer service..

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Website
2.4 (1715 reviews)
2.4 (793 reviews)
Reviewer's quote

Your website shows 4 in stock at all locations of item Flex Seal Paste 48oz. White. After an assoc...

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Menards website does not work for ordering online. I have attempted to place an order 10 times I have changed my password on the menards. com website and then tried to process the order which would not go through then I tried changing the password on the website through the iPhone would not go...

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Price Affordability
2.6 (1654 reviews)
2.9 (778 reviews)
Reviewer's quote

...With the 30% discount off of filters and if we make no claims, we get 30% of the initial purchase price of the EPP back...

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...I bought this online and was not told that it was a display and I had to pay full price and they are not willing to give me a break . and the router was missing the 1/2" collet they said that they would have one of me tomorrow..

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Lowes and Menards Pros and Cons

Pros
  • Location
  • Product
  • Price
  • Prices
  • Generally favorable shopping
  • Selection
Cons
  • Customer service
  • Customer service received
  • Service
  • Poor customer service
  • Rude manager
  • Response of local management

Lowes and Menards Most Positive Reviews

Top rated reviews
5

ok *** lips this is what hapend i went to lowes to by a gas chain saw on the shelf it clearly says gas chain saw so u...

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5

We got the machine home and within an hour the transmission stuck in reverse and the oil cooler leaks very badly. ...

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5

I recently remodeled my bathroom with the PSI in Kissimmee, fl. It was absolutely a smooth sailing experience. The...

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5

On August 9th I purchased I-Joists. I was told they would take 2 to 3 weeks. Then I received a call they would be the...

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Lowes and Menards Most Critical Reviews

Lowest rated reviews
1

Contracted lowes for new roof, installers arrive, start bringing shingles up and I asked where did you get those., they...

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1

Ordered and paid for tile for bathroom renovation on Aug 16 with estimated Sept 1 delivery date. Received email on Aug...

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1

PURCHASED A FRIDGE, IT STOPPED WORKING 2 MONTHS LATER! I HAVE GONE THROUGH ALL HOOPS WITH THEM ALONG WITH TERMS AND...

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1

On 07/12/2014, Our 501c3 Charity went to Menards and bought a Deck KIT... A KIT is supposed to have all the parts you...

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Lowes and Menards Latest Reviews

Recent published reviews
No votes

This whole rebate thing sounds like a Covid-19 Pscam to me. I'm the same boat as many others. I've been hung up on,...

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1

Haven't heard a word Is this some 3rd hand fly-by-night BS

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2.6

Purchased a John Deer E 110 riding mower in May of 2020. Had a $200.00 rebate if info was received by June 5th at...

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No votes

I mailed my rebate form on 7/7/2020 and have not received it yet.
The rebate number is 6218033138.
Please update me on the...

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Lowes and Menards Products and Services

Most reviewed product and services
  • Lowes Customer Care (552 reviews)
  • Lowes Delivery Service (370 reviews)
  • Lowes Manager (308 reviews)
  • Menards Rebate (352 reviews)
  • Menards Customer Care (263 reviews)
  • Menards Manager (170 reviews)