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Lumber Liquidators

Building Products
  • 3 ISSUES RESOLVED
  • 274 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $4K AVERAGE LOSS
1.6
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Local store tried to be helpful 7
  • Salesman was nice but sold me a faulty product 6
  • Quality of wood 2
  • Professional no nonsense salespeople 2
  • Product line 2

Customers don't like

  • Customer service18
  • Customer experience5
  • Avoidance of responsibility4
  • Return policy3
  • Quality of product3
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Lowes

Supermarkets and Malls
  • 39 ISSUES RESOLVED
  • 4087 TOTAL REVIEWS
  • $2.5M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.0
Customer service
Website
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product 10
  • Price 8
  • Would rate zero stars if i could 6
  • Location 6
  • Friendliness of staff 6

Customers don't like

  • Customer service94
  • Customer service received30
  • Service12
  • Lack of response11
  • How they have handled this situation7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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