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LOVESAC

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 20 TOTAL REVIEWS
  • $21.4K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Delivery 1
  • Furniture quality 1
  • In store experience 1
  • Of course 1
  • Sales was right there 1

Customers don't like

  • Cover design1
  • Longevity1
  • Misleading information1
  • Warranty1
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Value City Furniture

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 527 TOTAL REVIEWS
  • $270K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Sales people 5
  • Sales rep 3
  • Selection 1
  • Showroom display 1
  • Service tech 1

Customers don't like

  • Customer service3
  • Repair3
  • Delivery service was a nightmare3
  • Quality of furniture and repair3
  • Rude customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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