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Lovesac

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 22 TOTAL REVIEWS
  • $26.4K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Sales was right there 1
  • Of course 1
  • Furniture quality 1
  • Delivery 1
  • Customer service 1

Customers don't like

  • Warranty1
  • Misleading information1
  • Longevity1
  • Cover design1
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Value City Furniture

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 546 TOTAL REVIEWS
  • $280K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Diversity of Products or Services
  • Sales rep 10
  • Showroom display 3
  • Selection 3
  • Service tech 1
  • Sales reps did lie to me 1

Customers don't like

  • Rude customer service10
  • Quality of furniture10
  • Repair9
  • Delivery service was a nightmare9
  • Quality of product6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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