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  • 0 ISSUES RESOLVED
  • 81 TOTAL REVIEWS
  • $21.5K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.7
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers

No items

Customers don't like

  • Inability to contact them directly by email or phone6
  • Reluctance to get feed back about scam artists3
  • Cancelled me after 1 day with no refund of 6 months prepaid1
  • Signing me up without my permission1
  • Inability to sign up1
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Time Warner Cable

Telecommunications
  • 5 ISSUES RESOLVED
  • 1494 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
1.6
Website
Customer service
Diversity of Products or Services
Discounts and Special Offers
  • Internet speed when it works 11
  • Field technician 6
  • No contract 6
  • Variety of channels 6
  • Techs who came to my home 4

Customers don't like

  • Lack of problem solving29
  • No solution to simple task26
  • Argumentative customer service23
  • Customer service14
  • Frequent cable outages13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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