PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about LoveAndSeek and Match as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

LoveAndSeek
Match

LoveAndSeek and Match Overview

Total reviews 143 592
Company responses 0 0
Issues resolved 0 1

LoveAndSeek and Match Consumer Ratings

Rank
69 out of 269 in Dating and Social Networking category
63 out of 269 in Dating and Social Networking category
Customer service
67 in category
36 in category
Website
65 in category
48 in category
Privacy and Data Security
60 in category
49 in category
Value for money
42 in category
57 in category

LoveAndSeek and Match Rating Details

Customer service
1.2 (21 reviews)
1.6 (202 reviews)
Reviewer's quote

...Customer service is non existent, and they will keep charging your credit card until you actually cancel your card for theft, regardless of the choices you make for renewal. DO NOt USE THIS SERVICE..

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This is very poor customer service. I am unable to sign into my account and there is no one to help me. I want to cancel my account..

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Website
1.6 (21 reviews)
1.8 (183 reviews)
Reviewer's quote

Their instuctions for cancelling are completely inaccurate. There is no "right side dropdown menu". There is no 800 number or any way to contact them other than texting and they want 48 hrs to get back to you. Their match suggestions are hundreds of miles away. Go with the free websites like cupid...

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not had any dates off match i decided to cancel my subscription,and they still took money ,the website sends you round in circles and i have still not recieved a refund..

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Privacy and Data Security
1.6 (20 reviews)
1.7 (175 reviews)
Reviewer's quote

There is no way to cancel subscription on the site and theres no way of limited what area do you want people to contact you Im not interested in dating somebody 1000 miles away I want to cancel this site its a horrible site and I cant find a way to cancel it somebody needs to contact me

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...com does not have 2 step authentication for their data in the grossest possible way. I have NEVER had a match. com account...

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Value for money
1.6 (19 reviews)
1.4 (154 reviews)
Reviewer's quote

I was a member for one year at the end of the they renewed my member ship with asking me right now I want out and my money back thank you Roland Bronson E mail rolandp54@***. com..

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...again show up, and then your site wants to charge for "boost" your profile ?? Why?? We pay to put a public profile, not to bust it out in the site for more money and so in all services that your company y invented to charge more ....

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LoveAndSeek and Match Pros and Cons

Pros
  • Good servive
  • Horrendous
  • Fake profiles
  • What was promised
Cons
  • Inability to contact them directly by email or phone
  • Signing me up without my permission
  • Hard to discontinue
  • Customer service
  • Being charged without permission
  • Unethical billing practices

LoveAndSeek and Match Most Positive Reviews

Top rated reviews
4.5

I met my husband on the site and we have been married almost 10 years now. I was 52 and he was 53 and had never married...

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5

I accidently used a different email account to try and log in and didnt know it! I called and Stewart was really...

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4.2

Christian spend a lot of time working on my account to correct the errors.
He was pleasant, helpful and patient.
I really...

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5

I am HAPPY to announce that I have found my partner on Match, he lives in Edmonds, Washington he’s an Alaskan Fishing Ca...

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LoveAndSeek and Match Most Critical Reviews

Lowest rated reviews
1

First I tried to join, and they kept telling me to put my charge card numbers in, Then I went to pay pal and they said...

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1

Can anyone stop match.com from ripping people off I have same problem site says you got a wink you reply suddenly...

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1

I never signed up for LoveAndSeek dating service. I did request another dating service for which I paid, and from...

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1

1. Signed up for match.com and went thru their sign up process. So far so good.
2. They charged my paypal acct $77
3....

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LoveAndSeek and Match Latest Reviews

Recent published reviews
1

There is no way to cancel subscription on the site and theres no way of limited what area do you want people to contact...

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No votes

Never recvd a call, email or text. I would like a full refund $122 please ASAP

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No votes

I wanted to change my age do to at the beginning i was afraid that somebody would use my info like before /The site...

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4.5

Still waiting for my password to be reset have not received a reply.

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LoveAndSeek and Match Products and Services

Most reviewed product and services
  • Loveandseek Online Dating (12 reviews)
  • Loveandseek Profile (12 reviews)
  • Loveandseek Membership (7 reviews)
  • Match Membership (93 reviews)
  • Match Subscription (59 reviews)
  • Match Online Dating (44 reviews)