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Louis Vuitton

Luxury / Jewelry
  • 0 ISSUES RESOLVED
  • 91 TOTAL REVIEWS
  • $50.2K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Bags 1
  • Person i spoke with and the wallet 1

Customers don't like

  • Rude service with poor follow up3
  • Customer service2
  • Unprofessionalism1
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Michael Kors

Shopping
  • 1 ISSUES RESOLVED
  • 356 TOTAL REVIEWS
  • $29.6K CLAIMED LOSSES
  • $267 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Design 8
  • Bags 3
  • Love his shoes and purses 2
  • Product 2
  • Overall i like michael kors 2

Customers don't like

  • Customer service8
  • Quality8
  • Very poor customer service6
  • Indifferent3
  • Unprofessional treatment2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Crystal

As far as a luxury purse I think Louie Vuitton meets that criteria; however, Michael Kors is better quality made and more likely offer a better return or exchange policy. Louie Vuitton is over rated and over priced. LV treat they're customers as if they aren't valued and for that I would say Michael Kors wins.