Lorex vs Vivint

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Lorex

Home Security
Has verified representatives
  • 6 ISSUES RESOLVED
  • 77 COMPANY RESPONSES
  • 183 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $15.1K AVERAGE LOSS
2.4
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Concept of the product 5
  • Quality of working products 4
  • Place order 3
  • Eas of camera installation and operation 2
  • Uniqueness 1

Customers don't like

  • Customer service12
  • Terrible customer service12
  • Customer service practices10
  • Horrible service9
  • Bad quality and customer service8

Products by Lorex

No items

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Vivint

Home Security
  • 3 ISSUES RESOLVED
  • 451 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
2.2
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Price 5
  • Service 4
  • Speed when it worked 4
  • Equiptment at first 3
  • Service was okay until you have to contact them 2

Customers don't like

  • Customer service17
  • Cancellation policy10
  • Cancellation policies9
  • Being lied to8
  • Lack of resoution8

Products by Vivint

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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