Lorex vs Swann

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Lorex

Home Security
Has verified representatives
  • 6 ISSUES RESOLVED
  • 77 COMPANY RESPONSES
  • 197 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $14.2K AVERAGE LOSS
2.4
Customer service
Website
Staff
Diversity of Products or Services
  • Concept of the product 5
  • Quality of working products 4
  • Place order 3
  • Eas of camera installation and operation 2
  • Uniqueness 1

Customers don't like

  • Customer service15
  • Terrible customer service12
  • Customer service practices10
  • Horrible service9
  • Bad quality and customer service8

Products by Lorex

No items

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Swann

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 10 TOTAL REVIEWS
  • $1.6K CLAIMED LOSSES
  • $412 AVERAGE LOSS
1.4
Customer service
Website
Staff
Diversity of Products or Services
  • To have an answer at least after 24 hours 1

Customers don't like

  • Attitude1
  • Customer service1
  • Long wait times1
  • Website after sign up with them and no answer1

Products by Swann

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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