PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sricam and Lorex as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sricam
Lorex

Sricam and Lorex Overview

Total reviews 2 656
Company responses 0 82
Issues resolved 0 11

Sricam and Lorex Consumer Ratings

Rank
708 out of 1813 in Appliances and Electronics category
45 out of 249 in Security and Protection Services category
Website
590 in category
37 in category
Value for money
525 in category
36 in category
Exchange, Refund and Cancellation Policy
526 in category
38 in category
Diversity of Products or Services
565 in category
40 in category

Sricam and Lorex Rating Details

Website
1 (2 reviews)
2 (357 reviews)
Reviewer's quote

Cameras WIFI wont stay connected ....Camera picture flash's in and out Real pain in the A-----Not a reliable camera at all .....Im not sure if its the camera or the app

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...I was transferred to a different department both times and both times they had the same exact trouble shooting that their website shows. Not to mention, both times, the "connection timed out". How very convenient! Via phone: what a joke, 1 success out of 6 attempts...

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Value for money
1 (2 reviews)
1.8 (351 reviews)
Reviewer's quote

Bought this SriCam new from sricam it won't set up tried now for 2 hours, went online, no help no contact number other than China... I'm not new to setting up cams GoPro's wifi connections etc and this is JUNK! DO NOT BUY THIS ... SRICAM IS A SCAM !!!

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...The whole system is the problem! They are not willing to make it right so I am asking my bank to get my money back and purchase a new system. The ONLY thing good about these cameras, they have excellent quality..

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Exchange, Refund and Cancellation Policy
1 (2 reviews)
1.4 (306 reviews)
Reviewer's quote

No items

AFTER FINALLY GETTING SYSTEM SETUP THE PRODUCTS DO NOT SUPPORT THE FEATURES ADVERTISED!! TRIED MULTIPLE TIMES TO GET REFUND WITH NO SUCCESS!..

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Diversity of Products or Services
1 (2 reviews)
2.1 (314 reviews)
Reviewer's quote

No items

Worst company to do business the products do not work and when you call for service they give you the run around its been 4 months now since I purchased a camera system and still doesnt work. Save your money or go elsewhere..

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Sricam and Lorex Pros and Cons

Pros
No votes
  • Quality of working products
  • Concept of the product
  • Camera when it was working
Cons
No votes
  • Terrible customer service
  • Customer service practices
  • Product and customer service

Sricam and Lorex Most Positive Reviews

Top rated reviews
No votes
5

Had their cameras for over three years. Was the 2100 series cams. The range wasn't that great but other then a few IR...

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No votes
5

hours, days, weeks on hold, online support gets submission error, support not just unresponsive but nonexistent. They...

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Sricam and Lorex Most Critical Reviews

Lowest rated reviews
1

Bought this SriCam new from sricam it won't set up tried now for 2 hours, went online, no help no contact number other...

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1

Horrible customer service. 11 days now. Unable to contact anyone. Uses Ticket system. But No one has replied. Created 3...

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1

Cameras WIFI wont stay connected ....Camera picture flash's in and out Real pain in the A-----Not a reliable camera at...

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1

I got the same problem like you, my wireless cameras system death after 2 months, I am still waiting for their sending...

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Sricam and Lorex Latest Reviews

Recent published reviews
No votes
No votes

DVR did not work on arrival. No offer from Lorex to repair,replace,discount, nothing. Cannot even purchase a new one...

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No votes
No votes

System didn't work on arrival. Warranty over with no resolution. Cannot even BUY replacement dvr unless buying whole...

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Sricam and Lorex Products and Services

Most reviewed product and services
  • Sricam Ip Camera (1 review)
  • Lorex Security System (158 reviews)
  • Lorex Customer Care (126 reviews)
  • Lorex Technical Support (57 reviews)