Lorex vs Smith Monitoring

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Lorex

Home Security
Has verified representatives
  • 6 ISSUES RESOLVED
  • 77 COMPANY RESPONSES
  • 194 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $14.2K AVERAGE LOSS
2.5
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Concept of the product 5
  • Quality of working products 4
  • Place order 3
  • Eas of camera installation and operation 2
  • Uniqueness 1

Customers don't like

  • Customer service14
  • Terrible customer service12
  • Customer service practices10
  • Horrible service9
  • Bad quality and customer service8

Products by Lorex

No items

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Smith Monitoring

Home Security
  • 0 ISSUES RESOLVED
  • 14 TOTAL REVIEWS
  • $2K CLAIMED LOSSES
  • $511 AVERAGE LOSS
1.1
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices

No items

Customers don't like

  • How they use the name smith to siphon from smith thompson1
  • Multiple failures in providing working equipment1
  • Total incompetence in service1

Products by Smith Monitoring

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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