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Lorex

Home Security
Has verified representatives
  • 6 ISSUES RESOLVED
  • 82 COMPANY RESPONSES
  • 303 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $9.7K AVERAGE LOSS
2.1
Customer service
Website
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Concept of the product 5
  • Quality of working products 4
  • Place order 3
  • Eas of camera installation and operation 2
  • Wirefree concept 1

Customers don't like

  • Terrible customer service7
  • Customer service practices5
  • Customer support4
  • Bad product4
  • Product broken2
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Protection One

Home Security
  • 0 ISSUES RESOLVED
  • 132 TOTAL REVIEWS
  • $27K CLAIMED LOSSES
  • $676 AVERAGE LOSS
1.6
Customer service
Website
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Equipment 2
  • Generally appreciate the service 1

Customers don't like

  • Product failure and extremely poor customer service2
  • Poor customer and technical service2
  • Dishonest company2
  • Unexplained contract1
  • Security service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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