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Lorex

Home Security
Has verified representatives
  • 6 ISSUES RESOLVED
  • 82 COMPANY RESPONSES
  • 244 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $12K AVERAGE LOSS
2.3
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Concept of the product 5
  • Quality of working products 4
  • Place order 3
  • Eas of camera installation and operation 2
  • Uniqueness 1

Customers don't like

  • Customer service16
  • Terrible customer service12
  • Customer service practices10
  • Horrible service9
  • Bad quality and customer service8
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Protection One

Home Security
  • 0 ISSUES RESOLVED
  • 127 TOTAL REVIEWS
  • $26.7K CLAIMED LOSSES
  • $684 AVERAGE LOSS
1.6
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Equipment 2
  • Generally appreciate the service 1

Customers don't like

  • Dishonest company4
  • Poor customer and technical service3
  • Many false alarms and poor service2
  • Unexplained contract2
  • Product failure and extremely poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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