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Lorex

Home Security
Has verified representatives
  • 6 ISSUES RESOLVED
  • 82 COMPANY RESPONSES
  • 296 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $9.9K AVERAGE LOSS
2.2
Customer service
Reliability
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Concept of the product 5
  • Quality of working products 4
  • Place order 3
  • None 2
  • Eas of camera installation and operation 2

Customers don't like

  • Terrible customer service7
  • Customer support4
  • Customer service practices4
  • Bad product4
  • Product broken2
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Protect America

Home Security
  • 0 ISSUES RESOLVED
  • 190 TOTAL REVIEWS
  • $45.3K CLAIMED LOSSES
  • $768 AVERAGE LOSS
1.5
Customer service
Reliability
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Unit worked okay 7
  • Not much lots of problems with service 4
  • Worse company 3
  • Stay away 3
  • Easy installation good customer service at first 2

Customers don't like

  • Billing and cancellation practices6
  • If your wrong admit it3
  • Too much wasted time trying to cancel2
  • Product hardward and service2
  • Lie to you to get you to sign up2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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