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Lorex

Security and Protection Services
Has verified representatives
  • 6 ISSUES RESOLVED
  • 82 COMPANY RESPONSES
  • 338 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $9K AVERAGE LOSS
2.0
Customer service
Website
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Concept of the product 5
  • Quality of working products 4
  • Place order 3
  • Quality and price of product 2
  • Equipment when it worked 2

Customers don't like

  • Terrible customer service33
  • Customer service practices5
  • Customer support4
  • Not fixed3
  • Bad quality and customer service3
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Protect America

Security and Protection Services
  • 0 ISSUES RESOLVED
  • 199 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $9K AVERAGE LOSS
1.4
Customer service
Website
Reliability
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Unit worked okay 7
  • Worse company 3
  • Stay away 3
  • Easy installation good customer service at first 2
  • System was quite easy to use 1

Customers don't like

  • Billing and cancellation practices6
  • Customer service4
  • Too much wasted time trying to cancel3
  • Lie to you to get you to sign up3
  • If your wrong admit it3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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