Lorex vs Protect America

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Lorex

Home Security
Has verified representatives
  • 6 ISSUES RESOLVED
  • 77 COMPANY RESPONSES
  • 198 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $14K AVERAGE LOSS
2.4
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Concept of the product 5
  • Quality of working products 4
  • Place order 3
  • Eas of camera installation and operation 2
  • Uniqueness 1

Customers don't like

  • Customer service15
  • Terrible customer service12
  • Customer service practices10
  • Horrible service9
  • Bad quality and customer service8

Products by Lorex

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Protect America

Home Security
  • 0 ISSUES RESOLVED
  • 159 TOTAL REVIEWS
  • $36.5K CLAIMED LOSSES
  • $776 AVERAGE LOSS
1.5
Customer service
Website
Reliability
Diversity of Products or Services
Billing Practices
  • Unit worked okay 4
  • Not much lots of problems with service 4
  • Stay away 1

Customers don't like

  • Billing and cancellation practices9
  • Product hardward and service4
  • If your wrong admit it3
  • Reps need better training on respect and manners3
  • Lie to you to get you to sign up3

Products by Protect America

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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