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Lorex

2.0
?

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  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 467 TOTAL REVIEWS
Rank
36 out of 429
in Security and Protection Services category
Rating Details
Customer service
Product or Service Quality
Reliability
Website
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    403
  • SUCCESSFUL
    93%
  • AVG CALL DURATION
    06:15
  • ISSUES RESOLVED
    10%
Top Products and Services
1.6
119 reviews
2.2
117 reviews
2.3
46 reviews

Night Owl

Has verified representatives
2.8
?

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  • 0 ISSUES RESOLVED
  • 176 COMPANY RESPONSES
  • 265 TOTAL REVIEWS
Rank
14 out of 429
in Security and Protection Services category
Rating Details
Customer service
Product or Service Quality
Reliability
Website
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    1770
  • SUCCESSFUL
    92%
  • AVG CALL DURATION
    06:57
  • ISSUES RESOLVED
    12%
Top Products and Services
1.9
104 reviews
2
44 reviews
2.4
25 reviews

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Anonymous
#1647180

I would rather donate a kidney then try to do business with Lorex ... it's much easier than trying to get any response from their customer service team. Lorex is a horrible company with a horrible reputation they.

Anonymous
#1578908

Lorex after sales or should I say once you have wasted your money! is absolute CRAP.

Both cameras on my cctv system stopped working after 18months, they won't help as my product is now discontinued. Will never purchase or recommend Lorex to anyone, Wasted £300.00 on system, cannot even buy replacement cameras.

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