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Lorex

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2.0
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  • 8 ISSUES RESOLVED
  • 82 COMPANY RESPONSES
  • 460 TOTAL REVIEWS
Rank
36 out of 357
in Security and Protection Services category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    402
  • SUCCESSFUL
    93%
  • AVG CALL DURATION
    06:15
  • ISSUES RESOLVED
    10%
Top Products and Services
1.6
117 reviews
2.2
116 reviews
2.3
46 reviews

Night Owl

Has verified representatives
2.8
?

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  • 0 ISSUES RESOLVED
  • 152 COMPANY RESPONSES
  • 249 TOTAL REVIEWS
Rank
14 out of 357
in Security and Protection Services category
Rating Details
Customer service
Product or Service Quality
Website
Reliability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    1697
  • SUCCESSFUL
    95%
  • AVG CALL DURATION
    06:56
  • ISSUES RESOLVED
    12%
Top Products and Services
1.9
102 reviews
2
44 reviews
2.4
21 reviews

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Anonymous
#1647180

I would rather donate a kidney then try to do business with Lorex ... it's much easier than trying to get any response from their customer service team. Lorex is a horrible company with a horrible reputation they.

Anonymous
#1578908

Lorex after sales or should I say once you have wasted your money! is absolute CRAP.

Both cameras on my cctv system stopped working after 18months, they won't help as my product is now discontinued. Will never purchase or recommend Lorex to anyone, Wasted £300.00 on system, cannot even buy replacement cameras.

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