Lorex vs Night Owl
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lorex and Night Owl as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Lorex and Night Owl Overview
Total reviews | 727 | 518 |
Company responses | 82 | 204 |
Issues resolved | 12 | 0 |
Lorex and Night Owl Consumer Ratings
Lorex and Night Owl Rating Details
Lorex and Night Owl Pros and Cons
- Quality of working products
- Concept of the product
- Nonthing
- System worked great for a while
- Setup of system
- High definition cameras
- Terrible customer service
- Customer support
- Customer service practices
- On hold for hours for tech support
- Customer service was either nonexistent or useless
- Customer service
Lorex and Night Owl Most Positive Reviews
I called in, and left my name and number. Kevin called me back in about 10 minutes. He was patient and informative. He w...
Need to know how to have lights not turn on cameras when motion
I have had my lorex LH030400 for years and now a camera need to be replaced I may have trouble finding one. I have been...
Lovely my camera . All is working very well. I will always recommend my friends this brand . Thanks you a lot guys .
Lorex and Night Owl Most Critical Reviews
Ive had my system for almost 2 years now. I spent $1,400 on an 8 camera security system, doorbell camera and floodlight...
The Phone app constantly crashes for weeks at a time support line completely useless!!!!!!!!!!!
i paid for 3 day shipping. still has not shipped 5 days later. 4 reps tell me they i have no idea--put me on hold and...
At first a power cord died . Replaced it now DVR will not transfer vedio to my mobile devices. Im really pissed with...
Lorex and Night Owl Latest Reviews
Lorex Technology has hired poor customer service representatives. I am highly technical. I spent 3 hours root causing a...
Wifi lost on iPhone cant fine a reset button on the dvr and your customer service has changed because the only way that...
Only lasted one year and deader than dead dvr system, no parts available, no warranty,no repair centre. Never again...
Talked with representative on phone and they are going to send an NVR unit for $186 as my old one went out. Gave them...
How would you compare Lorex vs Night Owl?
I would rather donate a kidney then try to do business with Lorex ... it's much easier than trying to get any response from their customer service team. Lorex is a horrible company with a horrible reputation they.
Lorex after sales or should I say once you have wasted your money! is absolute CRAP.
Both cameras on my cctv system stopped working after 18months, they won't help as my product is now discontinued. Will never purchase or recommend Lorex to anyone, Wasted ยฃ300.00 on system, cannot even buy replacement cameras.