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Lorex

Home Security
Has verified representatives
  • 6 ISSUES RESOLVED
  • 82 COMPANY RESPONSES
  • 244 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $12K AVERAGE LOSS
2.3
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Concept of the product 5
  • Quality of working products 4
  • Place order 3
  • Eas of camera installation and operation 2
  • Uniqueness 1

Customers don't like

  • Customer service16
  • Terrible customer service12
  • Customer service practices10
  • Horrible service9
  • Bad quality and customer service8
Delete
  • 0 ISSUES RESOLVED
  • 9 TOTAL REVIEWS
  • $12.5K CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
2.3
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Adam buhl 2
  • Matt the technician 2
  • Smartphone alarm app 2
  • Nice people 1

Customers don't like

  • Defective keypad1
  • Disorganized business1
  • Inconsistent billing practices1
  • Lack of secure payment portal1
  • Shady business1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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