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Lorex

Home Security
Has verified representatives
  • 6 ISSUES RESOLVED
  • 82 COMPANY RESPONSES
  • 283 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $10.4K AVERAGE LOSS
2.2
Customer service
Website
Reliability
Staff
Exchange, Refund and Cancellation Policy
  • Concept of the product 5
  • Quality of working products 4
  • Place order 3
  • None 2
  • Eas of camera installation and operation 2

Customers don't like

  • Terrible customer service7
  • Customer support4
  • Customer service practices4
  • Bad product4
  • Product broken2
Delete
  • 0 ISSUES RESOLVED
  • 9 TOTAL REVIEWS
  • $12.5K CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
2.3
Customer service
Website
Reliability
Staff
Exchange, Refund and Cancellation Policy
  • Smartphone alarm app 2
  • Matt the technician 2
  • Adam buhl 2
  • Nice people 1

Customers don't like

  • Shady business1
  • Lack of secure payment portal1
  • Disorganized business1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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