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Lorex

Home Security
Has verified representatives
  • 6 ISSUES RESOLVED
  • 82 COMPANY RESPONSES
  • 296 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $9.9K AVERAGE LOSS
2.2
Customer service
Reliability
Website
Staff
Diversity of Products or Services
  • Concept of the product 5
  • Quality of working products 4
  • Place order 3
  • None 2
  • Eas of camera installation and operation 2

Customers don't like

  • Terrible customer service7
  • Customer support4
  • Customer service practices4
  • Bad product4
  • Product broken2
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Monitronics

Home Security
  • 3 ISSUES RESOLVED
  • 585 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $5.3K AVERAGE LOSS
1.5
Customer service
Reliability
Website
Staff
Diversity of Products or Services
  • No more service with this company 5
  • Key pad 5
  • Disatisfied 5
  • Equipment 3
  • When it worked 2

Customers don't like

  • Cancellation policy14
  • Customer care12
  • Customer service11
  • Sales techniques10
  • Poor attitude9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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