Lorex vs Monitronics

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Lorex

Home Security
Has verified representatives
  • 7 ISSUES RESOLVED
  • 77 COMPANY RESPONSES
  • 187 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $14.8K AVERAGE LOSS
2.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Concept of the product 5
  • Quality of working products 4
  • Place order 3
  • Eas of camera installation and operation 2
  • Uniqueness 1

Customers don't like

  • Customer service13
  • Terrible customer service12
  • Customer service practices10
  • Horrible service9
  • Bad quality and customer service8

Products by Lorex

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Monitronics

Home Security
  • 3 ISSUES RESOLVED
  • 488 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.5
Customer service
Website
Reliability
Staff
Diversity of Products or Services
  • Worst i ever experience 6
  • Disatisfied 5
  • Key pad 5
  • No more service with this company 4
  • Equipment 3

Customers don't like

  • Cancellation policy31
  • Billing practices20
  • Customer care17
  • Sales techniques17
  • Poor attitude16

Products by Monitronics

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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