PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Loreal Paris and Olay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Loreal Paris
Olay

Loreal Paris and Olay Overview

Total reviews
193
122
Company responses
0
0
Issues resolved
0
1

Loreal Paris and Olay Consumer Ratings

Rank
144 out of 914 in Cosmetics and Personal Care category
75 out of 914 in Cosmetics and Personal Care category
Value for money
151 in category
82 in category
Price Affordability
93 in category
116 in category
Product or Service Quality
173 in category
77 in category
Reliability
119 in category
59 in category

Loreal Paris and Olay Rating Details

Value for money
1.9 (50 reviews)
2.5 (38 reviews)
Reviewer's quote

...I was really happy with the results at first but now feel it was a waste of my money. Signed unhappy..

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...Shame on you Olay! This is not about the money, its about how terribly scammed I feel and how stupid I was to believe Olay cared about their customers..

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Price Affordability
2.8 (49 reviews)
2.4 (30 reviews)
Reviewer's quote

...I cannot get the *** out of my hair and can't afford the price of a salon to fix it. My natural hair color would be snow white if I let it grow out; I HATE this gray! I tried to get it out with vinegar and with Tide, neither of which worked. So I tried lemon juice..

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I ordered some products from their website. The order was never delivered. I asked for help on what to do--they just let me eat the cost of $100. Terrible customer service.

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Product or Service Quality
1.6 (46 reviews)
2.5 (41 reviews)
Reviewer's quote

But I showed them that a website was showing complaints about this product as far back as 11 months ago!! My Wife bought three more after this incident and every one of them was the same! You can't get the tip back in the bottle!! She has used this very product for several years without a problem....

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Did the formula for the Age Defying Vitamin E bar soap change? I've been using this product for years and I've always been satisfied until now. I purchased a 12 pack from Walmart for over $9. 00 and every bar is an oatmeal color (not the usual white color) and it doesn't lather or smell the same...

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Reliability
1.7 (43 reviews)
2.3 (34 reviews)
Reviewer's quote

Relabel IT Do not use on thick wavy color treated hair Absolutely poor results After washing, before conditioner could not get a fingers through my hair. And only slightly better post conditioner Sad part, I recommended it to family member She bought both shampoo and conditioner fir herself and...

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Nothing happejust wanted to know when my order will arrive but the automated system said yall will send me can email when it ships

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Loreal Paris and Olay Pros and Cons

Pros
  • Product looks good
  • Advertised desirable
  • Works well if you find the right product for your skin type
  • Other products
  • Good quality facial cream
  • Pro customer service
Cons
  • Result of hair color
  • Product has changed for the worse
  • Wrong colour
  • Zero customer service
  • Never before
  • Whipped burn my face so bad

Loreal Paris and Olay Most Positive Reviews

Top rated reviews
5

I was lured by the package stating that the color would be shimmering, multifaceted color. I used the product according...

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5

Im using yr olay product more than 11 years and i am very safisfied with this products. I would like to share the...

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5

I am a 61 year old business executive who has been using your telescopic mascara for years. Over the past two years I ha...

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5

Busy Phillips is so gross with all her nasty moles, worse choice for a spokeswoman that I could ever think of.

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Loreal Paris and Olay Most Critical Reviews

Lowest rated reviews
1

Colored my hair with loreal feria violet on the bpx but turned out red
I look awful and now have to purchase black to co...

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1

Bought the full line of Olay Regenerate line. Used it once. My face was really dry and sore with red welts in a few...

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1

Allegedly used Loreal Total Repair Extreme and Loreal Smooth Intense - Ultimate Straight Straightening Conditioner...

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1

I brought the total effects 7in one day cream and my whole face blow up bright red puffie & with weaping small sores it...

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Loreal Paris and Olay Latest Reviews

Recent published reviews
No votes

Please I need the number of LOréal Paris, I need to contact them from Lebanon I am a student and would like to get in...

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No votes

Recently purchased eye brightening cream/gel. It is supplied in a small jar. There is no dispenser so just dipping your...

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2

I colored my hair with B61 because I wanted to go brown. My hair is long so it takes 2 boxes. Well its freaken...

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No votes

Ordered the night mask and the serum was accidentally ordered too I need this item removed and credit my account for 27...

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Loreal Paris and Olay Products and Services

Most reviewed product and services
  • Loreal Paris Hair Dye (49 reviews)
  • Loreal Paris Customer Care (7 reviews)
  • Loreal Paris Serum (5 reviews)
  • Olay Cream (15 reviews)
  • Olay Commercial (6 reviews)
  • Olay Micro-sculpting Face Cream (4 reviews)