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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 10 ISSUES RESOLVED
  • 270 COMPANY RESPONSES
  • 312 TOTAL REVIEWS
  • $12.4K CLAIMED LOSSES
  • $139 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • None 7
  • Products 5
  • Salesperson 3
  • Product as advertised 2
  • Sales people 1

Customers don't like

  • Customer service17
  • Do not honor what was promised13
  • Online service12
  • Slow order processing10
  • Poor customer service9
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 681 TOTAL REVIEWS
  • $25.7K CLAIMED LOSSES
  • $160 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Variety of products 12
  • How their website looked 6
  • Website 6
  • Prices 5
  • That they have new items daily 5

Customers don't like

  • Misinformation22
  • Long shipping time20
  • Exchange policy15
  • Shipping time frame11
  • Poor quality of items7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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