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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 18 ISSUES RESOLVED
  • 444 COMPANY RESPONSES
  • 486 TOTAL REVIEWS
  • $25K CLAIMED LOSSES
  • $194 AVERAGE LOSS
3.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Products 6
  • Product and sales price 4
  • Price 4
  • Salesperson 3
  • Way the store used to be 2

Customers don't like

  • Customer service51
  • Slow order processing9
  • Online service8
  • Do not honor what was promised6
  • Customer service and the site5
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 860 TOTAL REVIEWS
  • $46.1K CLAIMED LOSSES
  • $218 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Variety of products 15
  • Website 6
  • How their website looked 6
  • That they have new items daily 5
  • Prices 5

Customers don't like

  • Long shipping time13
  • Customer service12
  • Exchange policy10
  • Misinformation9
  • Poor quality4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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