Lord And Taylor vs Zulily

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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 5 ISSUES RESOLVED
  • 202 COMPANY RESPONSES
  • 251 TOTAL REVIEWS
  • $9.2K CLAIMED LOSSES
  • $132 AVERAGE LOSS
3.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • None 6
  • Products 5
  • Salesperson 3
  • Product as advertised 2
  • Sales people 1

Customers don't like

  • Customer service14
  • Do not honor what was promised13
  • Online service11
  • Employees8
  • Slow order processing8

Products by Lord And Taylor

No items

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Zulily

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 614 TOTAL REVIEWS
  • $25.2K CLAIMED LOSSES
  • $166 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Variety of products 12
  • How their website looked 6
  • Website 6
  • That they have new items daily 5
  • Prices 4

Customers don't like

  • Misinformation21
  • Long shipping time19
  • Exchange policy14
  • Shipping time frame11
  • Poor quality of items7

Products by Zulily

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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