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Zappos
Lord And Taylor

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Zappos

Zappos

2.1
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 56 TOTAL REVIEWS
Rank
257 out of 2444
in Footwear and Clothing category
Rating Details
Product or Service Quality
Customer service
Website
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    12
  • SUCCESSFUL
    58%
  • AVG CALL DURATION
    03:32
  • ISSUES RESOLVED
    100%
Top Products and Services
2.9
4 reviews
No votes
2 reviews
1
1 reviews
Lord And Taylor

Lord And Taylor

3.0
  • 20 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 591 TOTAL REVIEWS
Rank
106 out of 2444
in Footwear and Clothing category
Rating Details
Product or Service Quality
Customer service
Website
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    288
  • SUCCESSFUL
    56%
  • AVG CALL DURATION
    03:42
  • ISSUES RESOLVED
    20%
Top Products and Services
2.3
155 reviews
2.2
85 reviews
2.5
18 reviews

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