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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 9 ISSUES RESOLVED
  • 260 COMPANY RESPONSES
  • 301 TOTAL REVIEWS
  • $12.1K CLAIMED LOSSES
  • $139 AVERAGE LOSS
3.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • None 7
  • Products 5
  • Salesperson 3
  • Product as advertised 2
  • Sales people 1

Customers don't like

  • Customer service17
  • Do not honor what was promised13
  • Online service12
  • Slow order processing10
  • Employees9
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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 665 TOTAL REVIEWS
  • $34.9K CLAIMED LOSSES
  • $200 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • Points program 7
  • Price 5
  • In-store shopping 4
  • Rewards card 4
  • Makeup 4

Customers don't like

  • Customer service38
  • Ordering online14
  • No estimated date for delivery8
  • Poor customer service7
  • Bad customer service5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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