Lord And Taylor vs Ulta

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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 5 ISSUES RESOLVED
  • 197 COMPANY RESPONSES
  • 248 TOTAL REVIEWS
  • $8.7K CLAIMED LOSSES
  • $127 AVERAGE LOSS
3.2
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • None 6
  • Products 5
  • Salesperson 3
  • Product as advertised 2
  • Sales people 1

Customers don't like

  • Customer service14
  • Do not honor what was promised13
  • Online service11
  • Employees8
  • Slow order processing8

Products by Lord And Taylor

No items

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Ulta

Cosmetics and Toiletries
  • 3 ISSUES RESOLVED
  • 628 TOTAL REVIEWS
  • $34.2K CLAIMED LOSSES
  • $205 AVERAGE LOSS
1.7
Customer service
Website
Discounts and Special Offers
Diversity of Products or Services
  • Points program 7
  • In-store shopping 4
  • Price 4
  • Rewards card 4
  • Makeup 3

Customers don't like

  • Customer service37
  • Ordering online14
  • No estimated date for delivery8
  • Poor customer service6
  • Bad customer service5

Products by Ulta

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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