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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 13 ISSUES RESOLVED
  • 342 COMPANY RESPONSES
  • 393 TOTAL REVIEWS
  • $20.1K CLAIMED LOSSES
  • $183 AVERAGE LOSS
3.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • None 8
  • Products 5
  • Product and sales price 4
  • Price 3
  • Salesperson 3

Customers don't like

  • Customer service18
  • Slow order processing9
  • Online service8
  • Do not honor what was promised5
  • Follow-up4
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Saks Fifth Avenue

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 61 TOTAL REVIEWS
  • $24.2K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Good website 1
  • Website 1

Customers don't like

  • Customer service5
  • Worst customer service ever3
  • Rude untrained associates2
  • Sarcastic remarks1
  • Website1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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