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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 10 ISSUES RESOLVED
  • 277 COMPANY RESPONSES
  • 321 TOTAL REVIEWS
  • $12.5K CLAIMED LOSSES
  • $138 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • None 8
  • Products 5
  • Salesperson 3
  • Product and sales price 2
  • Product as advertised 2

Customers don't like

  • Customer service18
  • Do not honor what was promised13
  • Online service12
  • Slow order processing11
  • Poor customer service9
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Saks Fifth Avenue

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $23K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • Good website 1
  • Website 1

Customers don't like

  • Customer service6
  • Worst customer service ever4
  • Rip off at saks3
  • Rude untrained associates2
  • Unprofessional associates2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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