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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 17 ISSUES RESOLVED
  • 419 COMPANY RESPONSES
  • 464 TOTAL REVIEWS
  • $24.3K CLAIMED LOSSES
  • $193 AVERAGE LOSS
3.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Products 6
  • Product and sales price 4
  • Price 4
  • Salesperson 3
  • Product as advertised 2

Customers don't like

  • Customer service51
  • Slow order processing9
  • Online service8
  • Do not honor what was promised6
  • Customer service and the site5
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Rosewe

Footwear and Clothing
  • 6 ISSUES RESOLVED
  • 1371 TOTAL REVIEWS
  • $39.1K CLAIMED LOSSES
  • $155 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Very disatisfied 20
  • Prices 4
  • What the dress looked like 2
  • Website designed nice 2
  • Variety of items 2

Customers don't like

  • Poor customer service50
  • Cannot return10
  • Very poor service9
  • Poor quality8
  • Poor qualilty7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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