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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 11 ISSUES RESOLVED
  • 323 COMPANY RESPONSES
  • 371 TOTAL REVIEWS
  • $16.4K CLAIMED LOSSES
  • $155 AVERAGE LOSS
3.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • None 8
  • Products 5
  • Product and sales price 4
  • Salesperson 3
  • Product as advertised 2

Customers don't like

  • Customer service11
  • Slow order processing9
  • Online service8
  • Do not honor what was promised5
  • Poor customer service5
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Rosegal

Footwear and Clothing
  • 10 ISSUES RESOLVED
  • 1275 TOTAL REVIEWS
  • $39.1K CLAIMED LOSSES
  • $108 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Affordable pricing 23
  • Website 9
  • Pictures 6
  • Excellent price 5
  • Service 5

Customers don't like

  • Useless customer service18
  • Quality was awful11
  • Sizing7
  • Never received5
  • Ridiculous sizing5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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