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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 10 ISSUES RESOLVED
  • 270 COMPANY RESPONSES
  • 312 TOTAL REVIEWS
  • $12.4K CLAIMED LOSSES
  • $139 AVERAGE LOSS
3.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • None 7
  • Products 5
  • Salesperson 3
  • Product as advertised 2
  • Sales people 1

Customers don't like

  • Customer service17
  • Do not honor what was promised13
  • Online service12
  • Slow order processing10
  • Poor customer service9
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Rosegal

Footwear and Clothing
  • 9 ISSUES RESOLVED
  • 1169 TOTAL REVIEWS
  • $38.2K CLAIMED LOSSES
  • $110 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Staff
  • Affordable pricing 23
  • Website 9
  • Pictures 6
  • Excellent price 5
  • Styles but wrong sizing 4

Customers don't like

  • Useless customer service54
  • Quality was awful23
  • Delivery speed10
  • Sizing10
  • Sizing was way off9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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