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Nordstrom

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 176 TOTAL REVIEWS
  • $62.1K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Location 1

Customers don't like

  • Bad customer service8
  • Taking a political stance2
  • Crappy inventory control2
  • Very poor customer service1
  • Service1
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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 17 ISSUES RESOLVED
  • 428 COMPANY RESPONSES
  • 473 TOTAL REVIEWS
  • $24.3K CLAIMED LOSSES
  • $193 AVERAGE LOSS
3.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Products 6
  • Product and sales price 4
  • Price 4
  • Salesperson 3
  • Product as advertised 2

Customers don't like

  • Customer service51
  • Slow order processing9
  • Online service8
  • Do not honor what was promised6
  • Customer service and the site5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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