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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 13 ISSUES RESOLVED
  • 333 COMPANY RESPONSES
  • 385 TOTAL REVIEWS
  • $19.4K CLAIMED LOSSES
  • $180 AVERAGE LOSS
3.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • None 8
  • Products 5
  • Product and sales price 4
  • Salesperson 3
  • Product as advertised 2

Customers don't like

  • Customer service11
  • Slow order processing9
  • Online service8
  • Do not honor what was promised5
  • Poor customer service5
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Nordstrom

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 158 TOTAL REVIEWS
  • $54.7K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Discounts and Special Offers
  • Location 1

Customers don't like

  • Bad customer service3
  • Crappy inventory control2
  • Products bad quality1
  • Taking a political stance1
  • Promotion1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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