Lord And Taylor vs Macys
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lord And Taylor and Macys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Lord And Taylor and Macys Overview
Total reviews | 1391 | 3667 |
Company responses | 513 | 0 |
Issues resolved | 28 | 36 |
Lord And Taylor and Macys Consumer Ratings
Lord And Taylor and Macys Rating Details
Lord And Taylor and Macys Pros and Cons
- Products
- Price
- Way the store used to be
- Sale prices
- Product
- Products
- Customer service
- Online service
- Slow order processing
- Poor customer service
- Customer service
- Not happy with customer service
Lord And Taylor and Macys Most Positive Reviews
I just received my new credit card. I have no issues with L&T it is my favorite store to shop. All good here Id...
Dear Cus tom er Service at Macy's, My family and I are very upset at Macy's taking sides in the political arena. Until y...
Lisa (Associate 351366) at the Rockaway Mall, Rockaway, NJ is the most helpful and caring person working at that locatio...
Last week I wrote to Macy's expressing my concern about their using our SSNs as ID. I've yet to receive the courtesy of...
Lord And Taylor and Macys Most Critical Reviews
The return policy is awful.
Had no receipt, wanted an in
Store credit, was denied, manager wanted to give me lowest pric...
Order had been delayed for 3 weeks. Called and was told they will send a replacement.
Waited for the replacement.
I called...
During a 2 week period I ordered a LOT of stuff from here. Most of it was delivered except for one item, which was not...
Customer service impossible to get anything but automated service and dropped calls. Not people friendly and not user...
Lord And Taylor and Macys Latest Reviews
Received Samsung luggage and zipper has defects. Sent email and text to Lord and Taylor customer support along with...
The item I ordered price changed two days after I ordered. I was able to get the price adjusted for the dress after...
bought new samsung luggage. when I received and fund the luggage zipper was damaged and request to return or partial...
This was the 2nd time Ive had to cancel an order and was told she couldnt cancel it and it was within 7min. Only when I...
Macys is excellent
Product or Service Quality
Any
I have something else to compare
Personal work staff and you speak to a live person. There phone number is easy to fine. Instant amawer
Macy's has better customer service. Lord & Taylor's customer service number does not work........gives ads such as medical devices and Allstate.
Product or Service Quality
Macy's has better quality.
Not sure what has happen to L&T since going online. The physical locations were the best!
I have something else to compare
Sent a letter to headquarters because I am unable to return merchandise due to the website for returns not working.
This is the worst I have ever experienced. Beware it might be owned by a foreign company now.
How would you compare Lord And Taylor vs Macys?
Lord and Taylor has the worst customer service i have ever had to deal with
Product or Service Quality
Lord TAYLOR has the absolute worst service quality in the industry
I have something else to compare
Right from the beginning, the order to the shipping to the customer service. Every single thing is terrible. I will never ever buy from them again.
I never had a problem with Macys!
Product or Service Quality
Quality at both stores are very good.
Lord and Taylor is the worst kind of thieves ever. they will take your money.
you will not have your item and there is no one you can ever speak to about your stolen money. they are ruthless.
Product or Service Quality
Never EEVER USE LORD AND TAYLOR