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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 8 ISSUES RESOLVED
  • 253 COMPANY RESPONSES
  • 294 TOTAL REVIEWS
  • $12K CLAIMED LOSSES
  • $140 AVERAGE LOSS
3.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • None 7
  • Products 5
  • Salesperson 3
  • Product as advertised 2
  • Sales people 1

Customers don't like

  • Customer service17
  • Do not honor what was promised13
  • Online service11
  • Slow order processing10
  • Poor customer service8
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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1089 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Product 3
  • Quality of item 3
  • Quality of products 3
  • Sale prices 3
  • Selection 3

Customers don't like

  • Poor customer service28
  • Customer service21
  • Billing and customer service11
  • Staff9
  • False advertising of stock7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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