PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Trulia and Loopnet as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Trulia
Loopnet

Trulia and Loopnet Overview

Total reviews
127
77
Company responses
0
0
Issues resolved
0
0

Trulia and Loopnet Consumer Ratings

Rank
270 out of 1677 in Real Estate category
100 out of 314 in Auctions and Marketplaces category
Customer service
179 in category
93 in category
Website
236 in category
59 in category
Product or Service Quality
144 in category
85 in category
Advertised vs Delivered
113 in category
85 in category

Trulia and Loopnet Rating Details

Customer service
1.3 (36 reviews)
1.3 (35 reviews)
Reviewer's quote

attempted to reach trulia on customer service numbers provided and they seem to be associated with zillow premier services. Very frustrating not to be able to resolve issues and reach customer care..

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...Talking to customer service is of no use. It's hard to understand how they are still in business. Zillow or the like can put these guys out of business very quickly if they got into the commercial real estate space...

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Website
1.8 (33 reviews)
2.3 (35 reviews)
Reviewer's quote

...Alex contacts potential property purchasers via text messages from the number (570) 232-4804 after people viewing listings on the website http://www. trulia. com enter their personal contact information to be connected to a local real estate agent...

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I believe that LoopNet should make it a requirement to have landlords and property management firms--state who is able to lease some of the commercial properties listed on your website/app. I am a carpenter and a lot of the landlords here in Riverside, Ca state that they do not rent or that they...

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Product or Service Quality
1.4 (27 reviews)
1.6 (22 reviews)
Reviewer's quote

...I sincerely appreciate the work of GhostVirus and I'm happy I got myself a place to lay my head you can use the service by contacting via text (205 418 0498) or using the email above Stay home, Stay Safe, stay alive, Stop the spread..

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...So I used the service for one month and will now be paying $1188. The worst part of it all is I went to the contract and it says $99 billed monthly very clearly. But if you look closer it does say the Term is one year but it's written out as "one year initial term"...

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Advertised vs Delivered
1.5 (25 reviews)
1.2 (21 reviews)
Reviewer's quote

I rent a house in Savannah GA and the picture that is up their is a lie I have contacted my and lord to inform her next step is her lawyer the address is 37 please take it down before you get legsi actions.

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I hate these companies! They could not deliver on their advertised and sale agent promises. See the dates on the emails and the dates in their response-- November 2016 requested cancellation and they granted it for September 2017. The following is a copy of our cancellation email: 1) We expected to...

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Trulia and Loopnet Pros and Cons

Pros
  • Facts that were added about the areas
  • Old site
  • Email
  • When i could access it to look for properties
  • When i could access it
  • Trainers and sales people are nice to work with
Cons
  • No response
  • Falsifies their true mission
  • False adverticing
  • Bait and switch tactics
  • Repeating charges
  • False advertising

Trulia and Loopnet Most Positive Reviews

Top rated reviews
4.8

I don't have a complant i just want to see the property. Hopel to renr it

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4.4

Told the rep I just needed one ad. They set me up with a $99/mo account. Property sold immediately, so I went to cancel...

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4.7

Hello everyone my name is Bella Allen I used to have a credit score of 630 and I barely check my credit due to my...

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3.5

I wanted to signup for one month of Loopnet, for a service of about $250. I actually needed about a week of the servic...

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Trulia and Loopnet Most Critical Reviews

Lowest rated reviews
1

Professional review of Services paid for, “Throw your money into the garbage, at least it wont attack you!”This is so...

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1

If you have an international listing don't even think about it! They misrepresented what they could do for us and we...

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1

If you are looking for snake oil, Trulia is for you! If you are a Realtor and looking for lead generation, DO NOT FALL...

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1

I was a new customer, Thought this company would be a great way to advertise a rental prop. But that was not the case....

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Trulia and Loopnet Latest Reviews

Recent published reviews
No votes

You people have the wrong information listed for my house, you have my neighbors house information, and old photo of...

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No votes

I placed a free ad in CoStar for a single property that I own. I was contacted by a sales representative who said she...

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No votes

Cant get through either for some reason. Thanks!

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1

I believe that LoopNet should make it a requirement to have landlords and property management firms--state who is able...

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Trulia and Loopnet Products and Services

Most reviewed product and services
  • Trulia Property Listing (29 reviews)
  • Trulia Customer Care (10 reviews)
  • Trulia Website (5 reviews)
  • Loopnet Subscription (23 reviews)
  • Loopnet Account (9 reviews)
  • Loopnet Premium Lister Subscription (8 reviews)