PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Seiko and Longines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Seiko
Longines

Seiko and Longines Overview

Total reviews 66 14
Company responses 0 0
Issues resolved 1 0

Seiko and Longines Consumer Ratings

Rank
186 out of 855 in Jewelry and Accessories category
246 out of 855 in Jewelry and Accessories category
Product or Service Quality
No votes
162 in category
Customer service
No votes
152 in category
Website
No votes
133 in category
Warranty
No votes
126 in category

Seiko and Longines Rating Details

Product or Service Quality
No votes
1 (6 reviews)
Reviewer's quote

...Our first experience with a Seiko watch would be rated 10, excellent quality. The new watch that’s less than a year old, rating would be a 0. Seiko’s quality of watches has gone down hill...

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...They gave me first a run about and than sent to to the Wafi mall most disappointing service as they want to charge me 2200. Dirhams to repair the watch and 21 days. They refused to replace the battery saying one screw has broke...

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Customer service
No votes
1 (4 reviews)
Reviewer's quote

...Very poor customer service and very poor web site. Next watch will not be a Seiko or anything to do with Seiko..

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...Not worth it, poor quality, terrible service..

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Website
No votes
2 (3 reviews)
Reviewer's quote

Yet the watch is guaranteed to be waterproof at 10 bars! See Seiko warranty on their website. In told Mahwah rep that of course that water will get in, if the crown fails - that was the reason why the watch stopped working in the first place! But the crown is not supposed to fall of the watch! Q....

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On 27/03/2017, I bought a Longines stainless steel ladies watch with diamonds on it (ref L4.309.5.88.7 no 4544****) from your Perth store.The watch began to lose time at an increasing rate from March 2018 onwards. I returned the watch to the Perth store in December as it was by then losing far too...

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Warranty
No votes
1 (3 reviews)
Reviewer's quote

Sent my watch in for warranty repair after only using a few times saltwater got in watch after a brief time in the water. I called before sending , sent watch in my Seiko box to ensure watch was safe and all info tags was on box. They sent my watch back in bubble wrap, never answered my question...

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No items

Seiko and Longines Pros and Cons

Pros
  • Twenty year old kinetic seiko watch
  • Excellent quality
  • Appeal
  • Call center
Cons
  • Customer service
  • Warranty
  • Lack of communication
  • Treatment of my watch
  • Poor customer service
  • Misleading customer service

Seiko and Longines Most Positive Reviews

Top rated reviews
5

frist of all i will only buy a seiko this is the best watch i have ever had ....i never take it off i do every thing...

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No votes
5

I just bought what I thought was such a beautiful watch, a Seiko leather band `Presage` with open heart on front and ope...

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No votes

Seiko and Longines Most Critical Reviews

Lowest rated reviews
1

I purchased a Seiko Kinetic watch-2009-The glass face fogs on the inside when I go outside and the temperature is below...

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1

I sent my 1975 admiral to them for repair. The stem had come out, that’s all. After several weeks they said they could...

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1

I bought a Seiko Solar SSC017 in 2012. It worked well for about 18 months, but then quit working. It has a 3 year...

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1

Your agents in Dubai City Centre were the most great when selling me two Longines but after two years and one month my...

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Seiko and Longines Latest Reviews

Recent published reviews
1.8

I needed to send to Seiko repair department my old SEIKO dress watch for crystal replacement, and talked with an agent...

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1

I bought a new watch on September 20, 2019 from Abu Dhabi duty free. Please see the warranty card. The watch runs...

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No votes

I had mailed to you for repairs of a chronograph a few days ago but have not heard from you yet. Can you please look...

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1

From the first month of ownership, the longines watch needed a new battery and has had 6 battery replacements in 5...

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Seiko and Longines Products and Services

Most reviewed product and services
  • Seiko Watch (31 reviews)
  • Seiko Watch Repair (7 reviews)
  • Seiko Divers Watch (4 reviews)
  • Longines Watch (12 reviews)
  • Longines Watch Repair (3 reviews)
  • Longines Conquest Watch (1 review)