PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Longines and Seiko as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Longines
Seiko

Longines and Seiko Overview

Total reviews
14
65
Company responses
0
0
Issues resolved
0
1

Longines and Seiko Consumer Ratings

Rank
243 out of 832 in Jewelry and Accessories category
184 out of 832 in Jewelry and Accessories category
Product or Service Quality
177 in category
147 in category
Value for money
172 in category
117 in category
Discounts and Special Offers
186 in category
148 in category
Exchange, Refund and Cancellation Policy
152 in category
84 in category

Longines and Seiko Rating Details

Product or Service Quality
1 (6 reviews)
1.4 (29 reviews)
Reviewer's quote

...They gave me first a run about and than sent to to the Wafi mall most disappointing service as they want to charge me 2200. Dirhams to repair the watch and 21 days. They refused to replace the battery saying one screw has broke...

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...Our first experience with a Seiko watch would be rated 10, excellent quality. The new watch that’s less than a year old, rating would be a 0. Seiko’s quality of watches has gone down hill...

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Value for money
1 (5 reviews)
1.9 (22 reviews)
Reviewer's quote

...I Told them no, my watch had sentmantal value and please send back. They did send it back for $75 fee. When I got it home the crystal fell off my watch and inside fell out, but the watch started to work...

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...I tried Seiko's agents in Israel after the expiration of the guarantee and they told me, that an attempt to repair the watch would probably not succeed and would be a waste of my money. It is now losing almost 2 minutes a day. I gave up in disgust and am now using my old Casio...

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Discounts and Special Offers
1 (4 reviews)
1.7 (21 reviews)
Reviewer's quote

On 27/03/2017, I bought a Longines stainless steel ladies watch with diamonds on it (ref L4.309.5.88.7 no 45446612) from your Perth store.The watch began to lose time at an increasing rate from March 2018 onwards. I returned the watch to the Perth store in December as it was by then losing far too...

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Purchased Seiko V172 Solar, 10 bar water resistant from Sears in 2018.About 10 months later the crown fell for an unknown reason, and water got into the watch. Sent the watch to Mahwah (New Jersey) along with purchase receipt and warranty card for repair and they asked $320 on a watch that I paid...

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Exchange, Refund and Cancellation Policy
1 (4 reviews)
1.6 (22 reviews)
Reviewer's quote

From the first month of ownership, the longines watch needed a new battery and has had 6 battery replacements in 5 years. Longines offered to diagnose the problem, then said there was no issue with the watch and then charged me $80. It’s been 1 year since then and the watch has stopped again....

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I am trying to get a crystal replacement for my Seiko 2559-3019. The visible dimensions of the crystal when looking at the face measure approx. 18 X 24 mm. Do you have a replacement or know where I can get it or at least the relevant Seiko part number? THanks you. - Michael in Atlanta

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Longines and Seiko Pros and Cons

Pros
  • Call center
  • Twenty year old kinetic seiko watch
  • Excellent quality
  • Appeal
Cons
  • Treatment of my watch
  • Poor customer service
  • Misleading customer service
  • Customer service
  • Warranty
  • Lack of communication

Longines and Seiko Most Positive Reviews

Top rated reviews
No votes
5

frist of all i will only buy a seiko this is the best watch i have ever had ....i never take it off i do every thing...

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No votes
5

I just bought what I thought was such a beautiful watch, a Seiko leather band `Presage` with open heart on front and ope...

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Longines and Seiko Most Critical Reviews

Lowest rated reviews
1

I sent my 1975 admiral to them for repair. The stem had come out, that’s all. After several weeks they said they could...

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1

I purchased a Seiko Kinetic watch-2009-The glass face fogs on the inside when I go outside and the temperature is below...

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1

Your agents in Dubai City Centre were the most great when selling me two Longines but after two years and one month my...

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1

I bought a Seiko Solar SSC017 in 2012. It worked well for about 18 months, but then quit working. It has a 3 year...

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Longines and Seiko Latest Reviews

Recent published reviews
1

I bought a new watch on September 20, 2019 from Abu Dhabi duty free. Please see the warranty card. The watch runs...

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No votes

asked for directions on if repair needed and if leap year needed changing for my watch.

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1

From the first month of ownership, the longines watch needed a new battery and has had 6 battery replacements in 5...

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1

Purchased Seiko V172 Solar, 10 bar water resistant from Sears in 2018.
About 10 months later the crown fell for an unknow...

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Longines and Seiko Products and Services

Most reviewed product and services
  • Longines Watch (12 reviews)
  • Longines Watch Repair (3 reviews)
  • Longines Conquest Watch (1 review)
  • Seiko Watch (30 reviews)
  • Seiko Watch Repair (7 reviews)
  • Seiko Divers Watch (4 reviews)