PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Longines and Movado as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Longines
Movado

Longines and Movado Overview

Total reviews 14 73
Company responses 0 0
Issues resolved 0 2

Longines and Movado Consumer Ratings

Rank
244 out of 851 in Jewelry and Accessories category
107 out of 851 in Jewelry and Accessories category
Product or Service Quality
175 in category
122 in category
Value for money
172 in category
118 in category
Customer service
164 in category
101 in category
Exchange, Refund and Cancellation Policy
151 in category
65 in category

Longines and Movado Rating Details

Product or Service Quality
1 (6 reviews)
1.6 (29 reviews)
Reviewer's quote

...They gave me first a run about and than sent to to the Wafi mall most disappointing service as they want to charge me 2200. Dirhams to repair the watch and 21 days. They refused to replace the battery saying one screw has broke...

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...it went to a service department not customer relations. The reply was that they cannot be liable for reactions to their leather straps and had no other similar complaints. and there solution? to fit the same strap and charge $110 for a new strap...

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Value for money
1 (5 reviews)
1.8 (26 reviews)
Reviewer's quote

...I Told them no, my watch had sentmantal value and please send back. They did send it back for $75 fee. When I got it home the crystal fell off my watch and inside fell out, but the watch started to work...

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...I don’t doubt that Movado makes a good product but if your in the market for a good time piece don’t buy Movado, I wish now I never did, complete waste of money, the money you spend on one shouldn’t consist of you spending money out of your pocket every time you want to wear your time piece. I highly recommend not ...

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Customer service
1 (4 reviews)
1.5 (35 reviews)
Reviewer's quote

...Not worth it, poor quality, terrible service..

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...the watch, the black color on the bracelet disappeared! Can't say how disappointed I am! wasting a lot of money for a low quality watch! I contacted Movado customer service and was told bracelet is not part of the warranty and I can buy another bracelet! I totally understand certain parts can be excluded from the warranty, but the...

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Exchange, Refund and Cancellation Policy
1 (4 reviews)
1.9 (28 reviews)
Reviewer's quote

From the first month of ownership, the longines watch needed a new battery and has had 6 battery replacements in 5 years. Longines offered to diagnose the problem, then said there was no issue with the watch and then charged me $80. It’s been 1 year since then and the watch has stopped again....

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...a Movado Bold, the tracking shows that they received the return package already and I have been waiting for more than 1 month, but still don’t get the refund. I call and email them several time and all they said is “ok, we will check the order and will call you back”. No one has called me, I email them again and...

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Longines and Movado Pros and Cons

Pros
  • Call center
  • Design
  • Tbt
  • Syling on all four timepieces ive purchased is fantastic
Cons
  • Treatment of my watch
  • Poor customer service
  • Misleading customer service
  • Terrible customer service
  • Quality
  • Warranty repair service

Longines and Movado Most Positive Reviews

Top rated reviews
No votes
4.3

Called to order new watch band and operator said they did not have the one I like. I asked if she had it in another...

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No votes
4.2

A Movado is a Movado no matter where it is purchased. There are a lot of counterfeits but usually easy to tell. I have...

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Longines and Movado Most Critical Reviews

Lowest rated reviews
1

I sent my 1975 admiral to them for repair. The stem had come out, that’s all. After several weeks they said they could...

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1

Rubber gasket fell off my Movado 800 series watch I purchased 1 year 8 months ago. I went to the kittery ME movado stor...

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1

Your agents in Dubai City Centre were the most great when selling me two Longines but after two years and one month my...

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1

4 years ago my husband purchased, as a surprise for me, a Coach watch, made by Movado. All was well up until the watch...

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Longines and Movado Latest Reviews

Recent published reviews
1

I bought a new watch on September 20, 2019 from Abu Dhabi duty free. Please see the warranty card. The watch runs...

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1

Hi,
My Name is Flora Wei.
I went in store August 15th, 2020. I bought 28000$ Worth watches from Ting *** I am a China Rese...

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1

From the first month of ownership, the longines watch needed a new battery and has had 6 battery replacements in 5...

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1.9

I have had two movado watches that just did not line up with the Movado name or meet my expectations.
One had the crown c...

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Longines and Movado Products and Services

Most reviewed product and services
  • Longines Watch (12 reviews)
  • Longines Watch Repair (3 reviews)
  • Longines Conquest Watch (1 review)
  • Movado Watch (54 reviews)
  • Movado Watch Repair (5 reviews)
  • Movado Customer Care (5 reviews)