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Outback Steakhouse
Longhorn Steakhouse

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Outback Steakhouse

Outback Steakhouse

2.4
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1592 TOTAL REVIEWS
Rank
108 out of 5019
in Cafes, Restaurants and Bars category
Rating Details
Customer service
Staff
Quality of Food
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    1039
  • SUCCESSFUL
    67%
  • AVG CALL DURATION
    01:59
  • ISSUES RESOLVED
    4%
Top Products and Services
2
213 reviews
2.4
162 reviews
2.2
135 reviews
Longhorn Steakhouse

Longhorn Steakhouse

2.4
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 107 TOTAL REVIEWS
Rank
119 out of 5019
in Cafes, Restaurants and Bars category
Rating Details
Customer service
Staff
Quality of Food
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    58
  • SUCCESSFUL
    9%
  • AVG CALL DURATION
    03:17
  • ISSUES RESOLVED
    5%
Top Products and Services
2.5
11 reviews
2.1
11 reviews
2.4
12 reviews

How would you compare Outback Steakhouse vs Longhorn Steakhouse?

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Anonymous
#1734836
Customer service
Longhorn Steakhouse terrible, Outback Steakhouse always fantastic.

Product or Service Quality
Longhorn needs improvement, Outback point on.

I have something else to compare
When meal is delivered Longhorn Steakhouse does not return and ask how everything tastes? Outback always makes it a point to ask the question is everything all right?

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