PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Longhorn Steakhouse and Outback Steakhouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Longhorn Steakhouse
Outback Steakhouse

Longhorn Steakhouse and Outback Steakhouse Overview

Total reviews
127
1661
Company responses
0
0
Issues resolved
0
3

Outback Steakhouse was first mentioned on PissedConsumer on Sep 29, 2009 and since then this brand received 1661 reviews. It is 1534 reviews more than Longhorn Steakhouse received since Jun 26, 2014.

Longhorn Steakhouse and Outback Steakhouse Consumer Ratings

Rank
139 out of 5046 in Cafes, Restaurants and Bars category
111 out of 5046 in Cafes, Restaurants and Bars category
Staff
71 in category
80 in category
Customer service
104 in category
92 in category
Product or Service Quality
131 in category
123 in category

According to consumer ratings and reviews, Outback Steakhouse ranks 28 points higher in the Cafes, Restaurants and Bars category than Longhorn Steakhouse. People gave Longhorn Steakhouse 2.3 stars for Staff criterion in Cafes, Restaurants and Bars category and it is 272 points higher than the worst rated brand in this category. At the same time, Outback Steakhouse was rated 2.2 stars for Staff criterion in this category and it is 263 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Outback Steakhouse has a higher rating than Longhorn Steakhouse. Regarding Product or Service Quality criterion, consumers gave Longhorn Steakhouse 1.7 stars and it is 62% greater than other in category. Outback Steakhouse however was rated 1.8 stars and it is 64% greater than other in category.

Longhorn Steakhouse and Outback Steakhouse Rating Details

Staff
2.3 (74 reviews)
2.2 (721 reviews)
Reviewer's quote

...Billy Banks (Manager) provided for my Birthday Dinner all the staff was very attentive to detail, great. communication skills, and ready smile made my experience even better than I ever could have imagined. I’m so grateful for the pleasant experience and hospitality!..

Judy P

...Hobby is the reason we dine at Outback because we are confident that we will enjoy our meal due to the management of his staff and personal service..

Trevone
Customer service
1.9 (71 reviews)
2 (781 reviews)
Reviewer's quote

First of all our salads never came until the dinner was there and my wife ordered a salad and we asked the waitress and she told my wife that it was all right and my wife said it was not all right and she walked off , I walk over and told the manager the problem and he was rude. Then he cam to my...

Mckinzey

To whom it my concern, I am a loyal customer and have been visiting your establishment for many many years. However I have been a pescatarian for over twenty years. i enjoy coming to outback because I can enjoy the salmon...

Mildred G
Product or Service Quality
1.7 (68 reviews)
1.8 (637 reviews)
Reviewer's quote

when your evening is ruined because a steakhouse cant seem to get it right and then they comp. the meal that was f****d up. if it was about the money no one would ever even go by a steak at a restaurant. most of us can make a better one at home anyway. How about the fact that in this busy day to...

kennith t

...They have a good product, but have complete imbeciles managing the store. We spent an average of $120. 00 each visit...

Denicia

Longhorn Steakhouse and Outback Steakhouse Pros and Cons

Pros
  • Waitress
  • Service
  • Steak
  • Location
  • Food
  • Waitress was great
Cons
  • Just a bad experence
  • Customer service
  • Service we recieved
  • Customer service
  • Managment
  • Quality of steak-food

Longhorn Steakhouse and Outback Steakhouse Most Positive Reviews

Top rated reviews
5

I went to eat at the Longhorn Steakhouse in the Legends Outlet on Friday 07-26-2019 and the service was horrible. First...

5

We had my mother-in-law in Mississippi took them out to eat at a different restaurant every night last week, on Sunday...

Longhorn Steakhouse and Outback Steakhouse Most Critical Reviews

Lowest rated reviews
1

The food was salty n cold

1

Went to pick up our online order. Time to pick up 7:20 (my wife ordered) Server came out handed me a check I paid with c...

Longhorn Steakhouse and Outback Steakhouse Latest Reviews

Recent published reviews
1.9

First of all our salads never came until the dinner was there and my wife ordered a salad and we asked the waitress and...

Read all 127 reviews
2.3

We posted pictures of the so-called food they gave us, and we chased our complaint all the way up the corporate ladder.
T...

Read all 1661 reviews

Longhorn Steakhouse and Outback Steakhouse Products and Services

Most reviewed product and services
  • Longhorn Steakhouse Steak (16 reviews)
  • Longhorn Steakhouse Waiter (12 reviews)
  • Longhorn Steakhouse Manager (12 reviews)
  • Outback Steakhouse Steak (217 reviews)
  • Outback Steakhouse Manager (166 reviews)
  • Outback Steakhouse Customer Care (141 reviews)