PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Long John Silvers and Popeyes Louisiana Kitchen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Long John Silvers
Popeyes Louisiana Kitchen

Long John Silvers and Popeyes Louisiana Kitchen Overview

Total reviews 1335 6188
Company responses 0 0
Issues resolved 8 27

Long John Silvers and Popeyes Louisiana Kitchen Consumer Ratings

Rank
103 out of 440 in Fast Food category
71 out of 440 in Fast Food category
Customer service
81 in category
82 in category
Quality of Food
103 in category
63 in category
Product or Service Quality
104 in category
84 in category
Price Affordability
101 in category
82 in category

Long John Silvers and Popeyes Louisiana Kitchen Rating Details

Customer service
1.5
(633 reviews)
1.5
(2974 reviews)
Reviewer's quote

...I didn't even know what to say back to such rude customer service. I just sat there for a second and drove off. Pathetic service...

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...Our customer service reps are anxious and standing by to help yada yada NOT! Second, I'm offended with a complaint site that is vulgar, using the label pissed consumer...

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Quality of Food
2
(590 reviews)
2.2
(2741 reviews)
Reviewer's quote

Poor quality of food the size of the fish was small they have gotten even smaller over the years. And they were thin I was very disappointed and will probably never go back to long John silvers and will not recommend it to anyone else. I love long John silvers but I won't pay for that quality of...

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...Guess DoorDash his responsible for the way Popeyes employee act and for quality of food..

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Product or Service Quality
1.6
(588 reviews)
1.7
(2688 reviews)
Reviewer's quote

25 so I ended up paying that then I went and called the customer service line to see if that money was taken off or not and it was so come to find out when they scan my giftcard it took almost all my money and I got nothing for itSo I complain to the manager and she say thats higher up then what I...

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...wearing a baseball cap that said IDK IDC IDGAF Why would the manager at the store allow the employee to wear such a message and represent what kind of service or the care this employee will give the customers who come in and spend their money at their location? Completely blown away by that Popeyes...

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Price Affordability
2.2
(579 reviews)
2.4
(2695 reviews)
Reviewer's quote

...Please be more realistic in servings, raise the price and give more food or make the box smaller. I am very unhappy..

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...Very disappointing as the price was over $7 for it. Consistency is key maybe re train employees on portions..

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Long John Silvers and Popeyes Louisiana Kitchen Pros and Cons

Pros
  • Good food
  • Service used to be better and accommodating
  • Staff and service
  • Good food
  • Good chicken
  • Great food
Cons
  • Poor service and filthy
  • Worst customer service
  • Rudeness
  • Customer service
  • Sevice attitude food
  • Service

Long John Silvers and Popeyes Louisiana Kitchen Most Positive Reviews

Top rated reviews
5

I take my 89 year old uncle to the Nlies store every Sunday. He waits all week for this treat. The staff at the NIles st...

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5

I do not know why it say's pissed review. It was my first time at your restaurant in Livonia Michigan. Me and my...

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5

I love Long John Silvers! My favorite all time fish place. If you love fish its a must have!!!

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5

I live 45 mins away from Tallahassee when they gave me my order the chicken get home it was spicy .. i buy food there...

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Long John Silvers and Popeyes Louisiana Kitchen Most Critical Reviews

Lowest rated reviews
1

Disgusted with the place i went their like two days go n their was mess every where n they couldn't even get our orders...

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1

Order was incorrect request dark me was given white meat which I dont eat. Shrimp was cold and hard. Did receive all my...

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1

Hair in food, and was not able to talk to a live agent

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1

I sent a friend to get me 3 chicken strip
He never thought to check what they gave him. It turned out to be the spicy str...

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Long John Silvers and Popeyes Louisiana Kitchen Latest Reviews

Recent published reviews
No votes

I had the most bizarre experience in my life last night. I pulled up to the drive-thru and they took my order. I was ins...

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No votes

I placed an order on my lunch break and I didn't get my sandwich. I've tried calling them and no one answers

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No votes

Dined in Saturday March 23 in the afternoon. Ordered a 3 piece chicken dinner, was badly over cooked. Cooked to a crisp...

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2

Shocked to see a frontline worker, cashier, wearing a baseball cap that said
IDK
IDC
IDGAF
Why would the manager at the stor...

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