PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Long John Silvers and Popeyes Louisiana Kitchen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Long John Silvers
Popeyes Louisiana Kitchen

Long John Silvers and Popeyes Louisiana Kitchen Overview

Total reviews
711
4432
Company responses
0
0
Issues resolved
1
15

Long John Silvers and Popeyes Louisiana Kitchen Consumer Ratings

Rank
68 out of 648 in Fast Food category
69 out of 648 in Fast Food category
Customer service
46 in category
51 in category
Product or Service Quality
53 in category
46 in category
Quality of Food
52 in category
37 in category
Price Affordability
74 in category
63 in category

Long John Silvers and Popeyes Louisiana Kitchen Rating Details

Customer service
1.6 (348 reviews)
1.6 (2128 reviews)
Reviewer's quote

...and very (DISRESPECTFUL) that is bad for business I never been treated so badly from anyone in my life my order was messed up along with the poor customer service I didn't think employees at any restaurant is supposed to use foul language at customers I drove a long ways decided to stop at that particular restaurant not knowing I would get very bad service I must say I will (NEVER) again if im in that area stop at Long John Silver's located at 133...

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...I observed not a single form of organization, communication or concern from the management or staff in regards to customer service or corona-virus. The best has yet to come so please continue reading till the end...

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Product or Service Quality
1.7 (328 reviews)
1.8 (1877 reviews)
Reviewer's quote

...SteakNShake N AW Rootbeer (in my highschool days years ago) very very, very popular for this type stay-in-your-car service. Sonic in Brevard has been slammed because they are only one around that uses this older system..

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NEVER RECIEVED A CALLED BACK LETTER OR ANY ACKNOWLEDGEMENT OF COMPLAINT AND I AM A FRONT LINE WORKER WHO BROUGHT DINNER FOR FOLLOW WORKER POOR SERVICE..

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Quality of Food
2.1 (325 reviews)
2.3 (1971 reviews)
Reviewer's quote

...This food was very old! It was the worst meal I ever received from Long John Silvers. My ticket number was #1274, dated 5/28/20. I tried calling the store but get a constant busy signal...

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Immediatley Lisa came running to the backline and she slammed the chicken down and said we dont serve this quality of food. Before I could even tell her I just walked over here and didnt serve it she was already yelling at me to the top of her lungs, like she does to everyone. When she was done I...

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Price Affordability
2.4 (325 reviews)
2.6 (1922 reviews)
Reviewer's quote

...Raise the price and give you less, the American way..

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Over priced food and really small portions. Ordered 3 large fries with my 16 pc meal and it was very little fries. More portions for the price..

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Long John Silvers and Popeyes Louisiana Kitchen Pros and Cons

Pros
  • Staff and service
  • Love long john silvers
  • Food was ok
  • Food
  • Taste
  • Chicken
Cons
  • Poor service and filthy
  • It was awful
  • Worst customer service
  • Customer service
  • Service
  • Sevice attitude food

Long John Silvers and Popeyes Louisiana Kitchen Most Positive Reviews

Top rated reviews
5

It was a great place

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5

I had a coupon for 8pc @ $6.99. Typically, you would receive 2- breast, 2 thighs, 2 legs, 2 wings. I asked for 3 breas...

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5

I went to the Long John Silver's in Fogelsville Pennsylvania I waited in the Drive-Thru for 15 minutes and still didn't...

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5

The Popeyes on stage road in Bartlett Tn has the best employees of any restaurant I have been in. I just had to...

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Long John Silvers and Popeyes Louisiana Kitchen Most Critical Reviews

Lowest rated reviews
1

The absolutely most disgusting food we have ever eaten.
Filthy restrooms , no soap and a lack of A/C.
Never would we set...

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1

This is the most poorly run fast food restaurant in Rohnert Park and probably Sonoma County. After spending 10 minutes...

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1

I recently went to your store in Queen Creek Arizona. It was a combination Taco Bell and Long John Silver. I had the 2 p...

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1

Ordered the 16 (pieces) chicken meal but received only 10 pieces of chicken. Went right back to Popeyes after calling...

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Long John Silvers and Popeyes Louisiana Kitchen Latest Reviews

Recent published reviews
No votes

Disrespectful Employees,#@Longjohn Silver on Western, Ave Knoxville, TN
"Pissed off Consumer AngryAngry

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1

I have given up on Popeyes in Hickory I won't go there that is the most unprofessional place in Hickory I believe they...

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No votes

My personal info has been displayed in reviews and Im trying to get it removed.

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1

We drove 6 miles away to get Popeyes and its was closed, this was off 281 and Evans rd San Antonio Texas. Then on the Po...

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Long John Silvers and Popeyes Louisiana Kitchen Products and Services

Most reviewed product and services
  • Long John Silvers Customer Care (101 reviews)
  • Long John Silvers Manager (77 reviews)
  • Long John Silvers Sanitary Conditions (55 reviews)
  • Popeyes Louisiana Kitchen Customer Care (842 reviews)
  • Popeyes Louisiana Kitchen Manager (608 reviews)
  • Popeyes Louisiana Kitchen Chicken (472 reviews)