PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Long John Silvers and Popeyes Louisiana Kitchen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Long John Silvers
Popeyes Louisiana Kitchen

Long John Silvers and Popeyes Louisiana Kitchen Overview

Total reviews
622
4026
Company responses
0
0
Issues resolved
0
15

Popeyes Louisiana Kitchen was first mentioned on PissedConsumer on Feb 13, 2008 and since then this brand received 4026 reviews. It is 3404 reviews more than Long John Silvers received since Mar 10, 2012.

Long John Silvers and Popeyes Louisiana Kitchen Consumer Ratings

Rank
71 out of 1382 in Fast Food category
65 out of 1382 in Fast Food category
Customer service
47 in category
48 in category
Staff
50 in category
54 in category
Location
62 in category
59 in category

According to consumer ratings and reviews, Popeyes Louisiana Kitchen ranks 6 points higher in the Fast Food category than Long John Silvers. People gave Long John Silvers 1.6 stars for Customer service criterion in Fast Food category and it is 79 points higher than the worst rated brand in this category. At the same time, Popeyes Louisiana Kitchen was rated 1.6 stars for Customer service criterion in this category and it is 78 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Long John Silvers has a higher rating than Popeyes Louisiana Kitchen. Regarding Location criterion, consumers gave Long John Silvers 2.6 stars and it is 51% greater than other in category. Popeyes Louisiana Kitchen however was rated 2.6 stars and it is 53% greater than other in category.

Long John Silvers and Popeyes Louisiana Kitchen Rating Details

Customer service
1.6 (306 reviews)
1.6 (1931 reviews)
Reviewer's quote

Tried to call customer service and voice my disappointment with the chain, thats imposable, and why im writing this review, dont take my word for this chain, go on the internet and review what others have put. They are the worst colection of reviews of any place I have ever looked up, none of us...

brian p

Customer service was horrible. My food was Cold and was sitting out on the counter..

Lataya
Staff
1.7 (306 reviews)
1.6 (1876 reviews)
Reviewer's quote

...The staff at the NIles store treat us both like family. We don't usually even have to give our orders, they know what we want and how we want it before we say a word. For His birthday this year I told him that I'd take him anywhere he wanted to go regardless of cost, he wanted to see "his girls"...

Fermon

Rude and disrespectful staff with no care..

Parker
Location
2.6 (292 reviews)
2.6 (1757 reviews)
Reviewer's quote

...location. What a awful experience. From slow service and rude employees to run lobby and filthy! The employees don’t have a clue to what each other are doing...

PissedConsumer1679889

...Managers treat customers like that?? Wow! Anyway this was the Oviedo Fl location. The food was great but won't be returning. Jammie021283@gmail...

Jammie S

Long John Silvers and Popeyes Louisiana Kitchen Pros and Cons

Pros
  • Staff and service
  • Food was ok
  • Food is fabulous
  • Food
  • Taste
  • Chicken
Cons
  • Poor service and filthy
  • Place sucks
  • Service
  • Customer service
  • Service
  • Sevice attitude food

Long John Silvers and Popeyes Louisiana Kitchen Most Positive Reviews

Top rated reviews
5

It was a great place

5

The Popeyes on stage road in Bartlett Tn has the best employees of any restaurant I have been in. I just had to...

Long John Silvers and Popeyes Louisiana Kitchen Most Critical Reviews

Lowest rated reviews
1

Disgusted with the place i went their like two days go n their was mess every where n they couldn't even get our orders...

No votes

Long John Silvers and Popeyes Louisiana Kitchen Latest Reviews

Recent published reviews

I had some issues with my district manager to a point where I asked him if I could have the number to the store owner...

Read all 622 reviews
1.6

My order was wrong, I try to speak with the manager she was very very rude and yelling and all I wanted was a refund I...

Read all 4026 reviews

Long John Silvers and Popeyes Louisiana Kitchen Products and Services

Most reviewed product and services
  • Long John Silvers Customer Care (95 reviews)
  • Long John Silvers Manager (61 reviews)
  • Long John Silvers Sanitary Conditions (53 reviews)
  • Popeyes Louisiana Kitchen Customer Care (787 reviews)
  • Popeyes Louisiana Kitchen Manager (540 reviews)
  • Popeyes Louisiana Kitchen Chicken (449 reviews)