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Long And Foster Home Warranty

Household Services
Has verified representatives
  • 0 ISSUES RESOLVED
  • 16 COMPANY RESPONSES
  • 49 TOTAL REVIEWS
  • $17.8K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.6
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Dealing with the hvac company monster tech 1
  • Contractor they hired locally 1
  • Claims processing agent after i escalated 1

Customers don't like

  • Total lack of response to problems4
  • Time consuming4
  • Terrible customer service and not standing behind their policy3
  • Customer service3
  • Not willing to work with us on problems2
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Lowes

Supermarkets and Malls
  • 35 ISSUES RESOLVED
  • 3922 TOTAL REVIEWS
  • $2.5M CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
2.1
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 10
  • Price 8
  • Would rate zero stars if i could 6
  • Location 6
  • Friendliness of staff 6

Customers don't like

  • Customer service90
  • Customer service received30
  • Service12
  • Lack of response10
  • How they have handled this situation7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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