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Long And Foster Home Warranty

Household Services
Has verified representatives
  • 0 ISSUES RESOLVED
  • 4 COMPANY RESPONSES
  • 23 TOTAL REVIEWS
  • $8.3K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.2
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Claims processing agent after i escalated 1
  • Dealing with the hvac company monster tech 1

Customers don't like

  • Customer service3
  • Time consuming3
  • Follow up2
  • Not willing to work with us on problems1
  • Total lack of response to problems1
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Lowes

Supermarkets and Malls
  • 22 ISSUES RESOLVED
  • 3287 TOTAL REVIEWS
  • $1.9M CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.0
Customer service
Staff
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product 10
  • Friendliness of staff 6
  • Price 6
  • Would rate zero stars if i could 5
  • Product was fine 4

Customers don't like

  • Customer service received29
  • Customer service24
  • Service11
  • Lack of response8
  • Lack of communication5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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