PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lone Star Auctioneers and Tophatter as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lone Star Auctioneers
Tophatter

Lone Star Auctioneers and Tophatter Overview

Total reviews
15
3702
Company responses
0
0
Issues resolved
0
14

Tophatter was first mentioned on PissedConsumer on Oct 1, 2014 and since then this brand received 3702 reviews. It is 3687 reviews more than Lone Star Auctioneers received since Jul 16, 2012.

Lone Star Auctioneers and Tophatter Consumer Ratings

Rank
68 out of 469 in Auctions and Marketplaces category
45 out of 469 in Auctions and Marketplaces category
Customer service
26 in category
49 in category
Product or Service Quality
39 in category
53 in category
Exchange, Refund and Cancellation Policy
66 in category
32 in category

According to consumer ratings and reviews, Tophatter ranks 23 points higher in the Auctions and Marketplaces category than Lone Star Auctioneers. People gave Lone Star Auctioneers 2 stars for Customer service criterion in Auctions and Marketplaces category and it is 150 points higher than the worst rated brand in this category. At the same time, Tophatter was rated 1.6 stars for Customer service criterion in this category and it is 127 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Lone Star Auctioneers has a higher rating than Tophatter. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Lone Star Auctioneers 1.3 stars and it is 63% greater than other in category. Tophatter however was rated 1.9 stars and it is 82% greater than other in category.

Lone Star Auctioneers and Tophatter Rating Details

Customer service
2 (6 reviews)
1.6 (1610 reviews)
Reviewer's quote

This company should have its license removed. they practice illegal bid raising and then call the second lowest bidder to see if they would be interested in buying a car since "the actual high bidder didn't show" bullpoop! you tried raising the bid or your clients did , either way its a money...

PissedConsumer1661870

I was told to contact customer service about my account I have $25 credit with top Hatter and I am unable to spend this money. The website keeps telling me to contact customer service and when I do I do not receive the answers that I need so I can spend the money how do I contact a live customer...

Bobby C
Product or Service Quality
2.2 (6 reviews)
2 (1500 reviews)
Reviewer's quote

I bought several items from these scam artists based upon their photos and descriptions. What you are buying is junk. A 2010 car I bought was shown as a decent car, when delivered it was easily apparent that it had been rolled. Later we found the engine was totaled as well. Cost? $4000 ...

Sung

I have never used top hatter before. I did on and one what I thought was a tablet but instead of just some plastic cover. How do I get my money back??????

Lindsey
Exchange, Refund and Cancellation Policy
1.3 (6 reviews)
1.9 (1498 reviews)
Reviewer's quote

Firstly, they have no credible people to contact. The registration process is unbelievably slow they take two days to check you out. They want your driver's licence/passport or both to register. After providing this information my identification information was stolen from their system and used to...

PissedConsumer1358504

They refuse to refund one second after purchase..

Doyce

Lone Star Auctioneers and Tophatter Pros and Cons

Pros
  • No problems
  • Some products and sellers are legit
  • Bidding
  • Variety
Cons
  • Terrible company
  • Consumer ripoff
  • Customer service
  • Dont answer emails regarding issues
  • This company does not live up to what say that will do

Lone Star Auctioneers and Tophatter Most Positive Reviews

Top rated reviews
4.1

I bought a 2001 BMW went out viewed before bidding, it's been three years nothing has went wrong besides a battery and a...

5

I received one item, second item has not arrived. My finger by accident tapped on an item now they are trying to masks...

Lone Star Auctioneers and Tophatter Most Critical Reviews

Lowest rated reviews
1

Firstly, they have no credible people to contact. The registration process is unbelievably slow they take two days to...

1


CONSUMERS PLEASE BEWARE OF THIS COMPANY, THEY ARE THIEVES, LIARS AND BOGUS ABOUT EVERYTHING THEY DO!!!


Well Mr. Ed,
...

Lone Star Auctioneers and Tophatter Latest Reviews

Recent published reviews
1

This company should have its license removed. they practice illegal bid raising and then call the second lowest bidder...

Read all 15 reviews

I went to the post office today because you said that my item was delivered and it wasn't there I gave them the...

Read all 3702 reviews

Lone Star Auctioneers and Tophatter Products and Services

Most reviewed product and services
  • Lone Star Auctioneers Car Bidding (2 reviews)
  • Lone Star Auctioneers Customer Care (1 review)
  • Tophatter Shipping Service (827 reviews)
  • Tophatter Customer Care (283 reviews)
  • Tophatter Account (210 reviews)