PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lone Star Auctioneers and Thumbtack as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lone Star Auctioneers
Thumbtack

Lone Star Auctioneers and Thumbtack Overview

Total reviews
15
2969
Company responses
0
0
Issues resolved
0
5

Thumbtack was first mentioned on PissedConsumer on May 18, 2012 and since then this brand received 2969 reviews. It is 2954 reviews more than Lone Star Auctioneers received since Jul 16, 2012.

Lone Star Auctioneers and Thumbtack Consumer Ratings

Rank
57 out of 430 in Auctions and Marketplaces category
58 out of 430 in Auctions and Marketplaces category
Customer service
22 in category
30 in category
Exchange, Refund and Cancellation Policy
59 in category
35 in category
Website
20 in category
52 in category

According to consumer ratings and reviews, Lone Star Auctioneers ranks 1 points higher in the Auctions and Marketplaces category than Thumbtack. People gave Lone Star Auctioneers 2 stars for Customer service criterion in Auctions and Marketplaces category and it is 138 points higher than the worst rated brand in this category. At the same time, Thumbtack was rated 1.8 stars for Customer service criterion in this category and it is 130 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Thumbtack has a higher rating than Lone Star Auctioneers. Regarding Website criterion, consumers gave Lone Star Auctioneers 3 stars and it is 88% greater than other in category. Thumbtack however was rated 2.3 stars and it is 68% greater than other in category.

Lone Star Auctioneers and Thumbtack Rating Details

Customer service
2 (6 reviews)
1.8 (1149 reviews)
Reviewer's quote

This company should have its license removed. they practice illegal bid raising and then call the second lowest bidder to see if they would be interested in buying a car since "the actual high bidder didn't show" bullpoop! you tried raising the bid or your clients did , either way its a money...

PissedConsumer1661870

...type of job and made me spent 30$! But you allowed a person I paid 30$ a fake person to rate me over a service I never gave!? and I spent 1 hour with your customer service to be told it was okey he can lie about me I need to answer him in the review, and they didn't want to delete the fake review (nor give me back the money obviously, but that is their standard...

Aislinn
Exchange, Refund and Cancellation Policy
1.3 (6 reviews)
1.7 (1010 reviews)
Reviewer's quote

Firstly, they have no credible people to contact. The registration process is unbelievably slow they take two days to check you out. They want your driver's licence/passport or both to register. After providing this information my identification information was stolen from their system and used to...

PissedConsumer1358504

...The language barrier makes it very difficult to discuss any major issues with refunds or review issues. For a Pro who is a Top Pro who spends over 500+ a month, they should have a dedicated supervisor who speaks english and who fights for the Pro not for the rules of a review or a refund..

PissedConsumer1717530
Website
3 (6 reviews)
2.3 (1037 reviews)
Reviewer's quote

If Bid rigging is a felony then this to should be ! auction closed and said complete but then stated another buyer won for a $single dollar less than my bid . I was told it would be re listed and it has not only previous bids recieved a private link ???? yet it was a server error that caused my...

Melquan

...The website is absolutely flawed on multiple levels. Well the "employee" suffice to say gave me tons of bull for 30 minutes and dished out lies for why I need to spend a minimum of $600 for unproven services. Totally fraudulent claims and lies...

D. L

Lone Star Auctioneers and Thumbtack Pros and Cons

Pros
  • No problems
  • Concept
  • Idea
  • Ease of use
Cons
  • Terrible company
  • Consumer ripoff
  • Lost money
  • No accountability
  • Customer service

Lone Star Auctioneers and Thumbtack Most Positive Reviews

Top rated reviews
4.1

I bought a 2001 BMW went out viewed before bidding, it's been three years nothing has went wrong besides a battery and a...

5

Any one can leave you a review without a problem, thumbtack does not investigate or research the so call complaint, they...

Lone Star Auctioneers and Thumbtack Most Critical Reviews

Lowest rated reviews
1

Firstly, they have no credible people to contact. The registration process is unbelievably slow they take two days to...

1

As a contractor I have advertised in many forums and this by far is the biggest waste of valuable time and resources th...

Lone Star Auctioneers and Thumbtack Latest Reviews

Recent published reviews
1

This company should have its license removed. they practice illegal bid raising and then call the second lowest bidder...

Read all 15 reviews

No. Still having problems receiving notifications on job leads.

Read all 2969 reviews

Lone Star Auctioneers and Thumbtack Products and Services

Most reviewed product and services
  • Lone Star Auctioneers Car Bidding (2 reviews)
  • Lone Star Auctioneers Customer Care (1 review)
  • Thumbtack Leads (657 reviews)
  • Thumbtack Customer Care (192 reviews)
  • Thumbtack Account (175 reviews)