PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lone Star Auctioneers and Park West Gallery as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lone Star Auctioneers
Park West Gallery

Lone Star Auctioneers and Park West Gallery Overview

Total reviews
15
193
Company responses
0
1
Issues resolved
0
3

Lone Star Auctioneers and Park West Gallery Consumer Ratings

Rank
71 out of 306 in Auctions and Marketplaces category
13 out of 126 in Arts and Fine Arts category
Product or Service Quality
39 in category
6 in category
Customer service
23 in category
9 in category
Diversity of Products or Services
49 in category
9 in category
Price Affordability
38 in category
11 in category

Lone Star Auctioneers and Park West Gallery Rating Details

Product or Service Quality
2.2 (6 reviews)
2 (81 reviews)
Reviewer's quote

This company should have its license removed. they practice illegal bid raising and then call the second lowest bidder to see if they would be interested in buying a car since "the actual high bidder didn't show" bullpoop! you tried raising the bid or your clients did , either way its a money...

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Absolutely horrible company and customer service reps are the worst. They are rude and not helpful at all. When I asked for a supervisor I was placed on hold and never connected to anyone...

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Customer service
2 (6 reviews)
1.4 (97 reviews)
Reviewer's quote

Firstly, they have no credible people to contact. The registration process is unbelievably slow they take two days to check you out. They want your driver's licence/passport or both to register. After providing this information my identification information was stolen from their system and used to...

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Park West makes a big deal out of their exchange program but it is not supported by customer service. I have spent over $100,000 with them but have been unable to complete a $750 swap. I followed the rules, received approval from Katherine Ellis but after 12 months they still have my trade-in and I...

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Diversity of Products or Services
2.5 (4 reviews)
2.6 (71 reviews)
Reviewer's quote

If Bid rigging is a felony then this to should be ! auction closed and said complete but then stated another buyer won for a $single dollar less than my bid . I was told it would be re listed and it has not only previous bids recieved a private link ???? yet it was a server error that caused my...

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I'm still waiting for the 2nd piece and have emailed Client Services three times over the past few weeks asking when I could expect delivery of artwork registration # 367100. What does it take to get a response let alone an answer. These pieces were meant for my grandchildren's birthdays so I am...

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Price Affordability
2.8 (4 reviews)
2.4 (73 reviews)
Reviewer's quote

I bought a 2001 BMW went out viewed before bidding, it's been three years nothing has went wrong besides a battery and alternator got title keys tags no problem still driving this is an auction and the vehicles are used damaged or a repo and sometimes abandoned so this is not a car lot with...

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Many, in not a majority of people can not afford or are not willing to pay the prices for a piece which is truly a "one of a kind original. In my opinion unless you are wealthy or a true conosseur (sp) you are best off purchasing a limited edition gliclee on canvas which has been hand embellished....

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Lone Star Auctioneers and Park West Gallery Pros and Cons

Pros
  • No problems
  • Artwork on board the ship
  • Nice pieces of artwork
  • Cruise ship events and the artwork
Cons
  • Terrible company
  • Consumer ripoff
  • Customer service
  • Not being able to contact the company with my query
  • Low speed

Lone Star Auctioneers and Park West Gallery Most Positive Reviews

Top rated reviews
4.1

I bought a 2001 BMW went out viewed before bidding, it's been three years nothing has went wrong besides a battery and a...

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5

Although told on-board that we could exchange a piece valued at equal or greater value, once on land, Park West said the...

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No votes
5

We attended our first Art Auction aboard the Carnival Magic in Aug 2016. It's not the first time we browsed the gallery...

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Lone Star Auctioneers and Park West Gallery Most Critical Reviews

Lowest rated reviews
1

Firstly, they have no credible people to contact. The registration process is unbelievably slow they take two days to...

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1

My wife and I love art. We buy it in local art galleries, online and every time when we go on cruises. We have been...

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1

This company should have its license removed. they practice illegal bid raising and then call the second lowest bidder...

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1

I purchased 4 prints 2 arrived ok
1 was damaged but was able to be fixed for 100usd so park west paid out (although it t...

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Lone Star Auctioneers and Park West Gallery Latest Reviews

Recent published reviews
No votes

Paid 15000 for car I wont and found out Car was being sold to someone else. They are still holding my money. Very...

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No votes

May 5, 2020
Subject: Delay of Canvas Art Painting
An offshore complain to Park West Gallery from Newark DE.
On January 25th...

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2.7

If Bid rigging is a felony then this to should be ! auction closed and said complete but then stated another buyer won...

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2

Purchased a sculpture in November, still waiting on delivery. Repeated calls have NOT resolved the issue and not one...

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Lone Star Auctioneers and Park West Gallery Products and Services

Most reviewed product and services
  • Lone Star Auctioneers Car Bidding (2 reviews)
  • Lone Star Auctioneers Customer Care (1 review)
  • Park West Gallery Customer Care (35 reviews)
  • Park West Gallery Shipping Service (29 reviews)
  • Park West Gallery Delivery Service (9 reviews)