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Logmein

Software
  • 0 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $5.3K CLAIMED LOSSES
  • $482 AVERAGE LOSS
1.3
Customer service
Diversity of Products or Services
Website
Billing Practices
Privacy and Data Security
  • Technology 1
  • Ability to help a friend who does have a subscription 1

Customers don't like

  • Try to sell too much stuff1
  • That i was billed for a product i did not buy1
  • Service1
  • Product1
  • Logmein subscribed me w a service i never authorized and billed1
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Webwatcher

Software
Has verified representatives
  • 0 ISSUES RESOLVED
  • 159 TOTAL REVIEWS
  • $8.3K CLAIMED LOSSES
  • $128 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Billing Practices
Privacy and Data Security
  • Nice concept 3
  • Great idea 3
  • Worked at first 1
  • Software available for outdated phones 1
  • Sites it blocked 1

Customers don't like

  • Did not work properly8
  • Did not get refund6
  • Poor technical support3
  • Service2
  • Poor customer service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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