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Logmein

Software
  • 0 ISSUES RESOLVED
  • 24 TOTAL REVIEWS
  • $5.3K CLAIMED LOSSES
  • $482 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Privacy and Data Security
Billing Practices
  • Technology 1
  • Ability to help a friend who does have a subscription 1

Customers don't like

  • Try to sell too much stuff1
  • That i was billed for a product i did not buy1
  • Logmein subscribed me w a service i never authorized and billed1
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Nova Development

Software
Has verified representatives
  • 3 ISSUES RESOLVED
  • 7 COMPANY RESPONSES
  • 146 TOTAL REVIEWS
  • $15K CLAIMED LOSSES
  • $200 AVERAGE LOSS
1.7
Customer service
Diversity of Products or Services
Website
Privacy and Data Security
Billing Practices
  • Software 2
  • There is a chance they will be gone 1
  • The 1
  • Tech support 1

Customers don't like

  • Runaround4
  • No solution to problem3
  • Cannot contact them about basic information3
  • Total lack of customer support2
  • Entire experience2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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