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Logmein

Software
  • 0 ISSUES RESOLVED
  • 21 TOTAL REVIEWS
  • $4.8K CLAIMED LOSSES
  • $533 AVERAGE LOSS
1.2
Diversity of Products or Services
Customer service
Website
Privacy and Data Security
Exchange, Refund and Cancellation Policy
  • Technology 1

Customers don't like

  • Logmein subscribed me w a service i never authorized and billed1
  • Try to sell too much stuff1
  • Unehtical billing practices and unresponsive customer service1
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Net Detective

Software
  • 1 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $29.4K CLAIMED LOSSES
  • $841 AVERAGE LOSS
1.8
Diversity of Products or Services
Customer service
Website
Privacy and Data Security
Exchange, Refund and Cancellation Policy
  • Fairly good information 5
  • Been good but sometimes login issues 4
  • There were results most of the time 3
  • I was able to locate people i was looking for 2
  • When it worked it was great 2

Customers don't like

  • Having my membership cancelled without my knowledge11
  • Subscription cancelled without my knowledge or authorization11
  • Way they did it cancel us4
  • Membership was cancelled without my knowledge3
  • Sometimes outdated information3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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