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Logitech

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 93 TOTAL REVIEWS
  • $14.9K CLAIMED LOSSES
  • $262 AVERAGE LOSS
1.8
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Mike and sunshine in the customer care 2
  • Trackball m570 1
  • Then hour or so of my life i will never get back again 1
  • Sound quality and slim keyboard 1
  • Professionalism of representatives 1

Customers don't like

  • Lousy after purchase service3
  • Customer service3
  • Treatment by customer service2
  • Time it took to resolve an issue2
  • Ordering process2
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The Neat Company

Gadgets and Accessories
Has verified representatives
  • 0 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $25.6K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.2
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • It when it worked and before they tried to force cloud usage 4
  • When it worked and before they tried to force cloud usage 1
  • Scanner and the original legacy software 1
  • Before the cloud issue it worked good 1

Customers don't like

  • Paid 320 dollars for equip and disk and pay again to use it3
  • No customer or technical support2
  • Software1
  • No disclosure of hidden monthly or annual payments1
  • No customer support and wrong drivers1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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