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Logitech

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 82 TOTAL REVIEWS
  • $14.1K CLAIMED LOSSES
  • $288 AVERAGE LOSS
1.9
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Mike and sunshine in the customer care 2
  • Gamer mouse 1
  • Trackball m570 1

Customers don't like

  • Lack of support5
  • Lousy after purchase service4
  • Treatment by customer service3
  • Abandoned product2
  • Utter lack of support2
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The Neat Company

Gadgets and Accessories
Has verified representatives
  • 0 ISSUES RESOLVED
  • 28 TOTAL REVIEWS
  • $23.7K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.3
Website
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • It when it worked and before they tried to force cloud usage 2
  • Before the cloud issue it worked good 1

Customers don't like

  • No customer or technical support3
  • I had to go back and check and correct after scanning2
  • Misleading consumers and the worst customer service and product2
  • No disclosure of hidden monthly or annual payments2
  • Paid 320 dollars for equip and disk and pay again to use it2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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